cant log into xbox on consol or computer

AmandaReynolds3 · Aug 9, 2019

Havent been able to sign into account on consol or computer for 24 hrs. says "we cant sign you in. try again in a few minutes or check service staus in Xbox assist."

its nothing on my end as I have full internet access, account is active and my friend is currently experiencing the same issue across town from me... whats going on please?

:)

HypnoticMarc001

If you're having trouble signing into your Xbox account on multiple devices, xbox teams are investigating now! They will update on social media & on the Status page:
Xbox.com/status when they have more info to share.

CutoverBean8

Thank you KRISTIAN1209, it worked for me.

KRISTIAN1209

Its probably a glitch on xbox behalf try hard reseting your xbox and might work

CutoverBean8

Im having this problem too on my X1. Yesterday, I couldn't play because error 0x97e107df and today can't even sign into my account because i get error 0x87dd0006.

XBF Felixx P

Hello AmandaReynolds3

Thanks for reaching out to Xbox forums support.

I'm sorry to hear about you not being able to sign into Xbox Live.

If you're still having this issue at this very moment it may be attributed to a service outage that is currently taking place.

It's a known issue and our engineers are looking to resolve it as we speak.

We apologize for the inconvenience and appreciate your patience.

Click on the link below to view the Xbox Live Service Alert Status and I encourage you to use the [NOTIFY ME OPTION] that we provide to let you know once the outage is over.

XBOX LIVE STATUS

Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further

questions or concerns feel free to come back to the Xbox forums.

Happy gaming!

Happy gaming!

Felix

Xbox forums support

cant log into xbox on consol or computer