Can't log into xbox email to remove it

Hi there! This is Virginia O.

I understand that you want to change the email address of your account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To set your expectations properly, when changing the email address of an account there is a need for you to have access to the email linked to the account because in the process of changing the email you need to be signed into your account.

To be guided on how to change an account's email/alias, visit this link: https://support.microsoft.com/en-us/account-bil...

You can also visit the "Sign In Helper" link to help you further with your account sign in concerns, kindly visit: https://support.microsoft.com/home/contact?link...

Thank you for your cooperation.

1) I have done the recovery forms multiple times

2) I can't remove personal info because I can't log into the account. The hacker changed the email and password.

Update: I found an old laptop that was still logged into the main account with the old, removed email address. Sea of Thieves launches without issue, pretty much confirming something is wrong with the email swap.

However, it now won't let me re-add the old email address, saying "You can't add a school or work email". Any advice?

Edit: One more thing. When I try to log into the Microsoft store, it offers two accounts, both with the same (my personal) email address. The first one gives me the error "We encountered an error. Please try signing in again later." while also offering to email a code to the email address that I removed. The other logs in successfully, but the game still won't launch.

Yes. That's what happened. So now I have 2 additional outlook emails that were set as primaries and my original emails were removed. One of the new outlook primaries logs me into my guest account. The other new outlook email takes me to a new xbox account that I've never used before. And neither of the other email addresses work. So I can't get into my main account.

Hey, I can't log into minecraft after migrating my account to outlook.

My issue is that when I was migrating, apparently I had a Microsoft account that shared the name and tag ofmy gmail account (*** Email address is removed for privacy *** for outlook) , and I was able to migrate it that way, but now I can't log in using that email anymore, and it's telling me to use my outlook account, even though I am.

Is there a fix to this, or am I screwed?