cant log into the xbox website

arcadebarcode · May 16, 2023

Hey, I've been having this problem where I can log in just fine on the Microsoft website, and on the XBOX app, but when I try to log in on the XBOX website, it logs me back out! I press sign in, it sometimes asks me to log in on my XBOX account, it refreshes my page a couple of times, and then I'm back to square one. I've tried everything, restarting my PC, clearing my cookies and cache, trying different browsers, and even changing my password, but nothing seems to work.

:)

Ramonash

Hi, I tried edge , chrome, opera gx and safari nothing work and I tried incognito mode on chrome and private on edge from multiple phones with the same result and I tried with another account, I was trying to link my capcom id with Microsoft account

Kimmy_24

You're most welcome! It's always a pleasure to help. I appreciate you trying the steps too, arcadebarcode.

arcadebarcode

Did the first step, problem still persists sadly, I'll make sure to report the problem. Thank you for your help Kimmy, you were very nice and helpful!

arcadebarcode

Tried those things too but the same thing keeps happening, starting to think about giving up, any more idea's before I do so?

You've been very helpful by the way.

arcadebarcode

Hmmm, followed the instructions yet when I tried to sign in this time the same thing happened, any ideas?

cant log into the xbox website