Can’t log Into old microsoft account I used for minecraft, help

Hello, thanks for entering in contact here on our community
My name is João, I'm a Xbox gamer just like you and I will be glad to help you in your matter today!

I'm sorry you are having problems to log in with your account.
Please when was the last time you played Minecraft?

Hi there! This is Virginia O.

I understand that you are experiencing issues logging into your old Minecraft account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To give you a heads up, Minecraft accounts were migrated from Mojang accounts to Microsoft accounts, so first confirm whether your old account was a Mojang account (used email to log in) or you have already migrated it to a Microsoft account (migrated and linked)?

Please give an update in order for the correct information will be given to you to be able to sign into your Minecraft account.

Thank you very much.

Hi! I'm Richard, an Independent Advisor. I'm here and ready to help you today!

Your Minecraft account is already connected to a Microsoft account. To fix this.

Try to log in with the Microsoft account you used before.

If you don't remember, check your email for messages from Microsoft or Minecraft.

Use that email and password to sign in.

If you can't access the old account, you might need to create a new Microsoft account and buy Minecraft again.

Kindest Regards,

Richard R.

I have the same issue, did you have to create a new Xbox account? When I logged in, it made me a new Xbox account, which doesn’t own minecraft. I can’t get back into my old account that owns the game.

Hello, and thanks for getting in touch. I'm Aileen, and I'm here to provide you with advice as an Independent Advisor. Please be reminded that I cannot access or modify your account because this is a public forum.

Bryce, I know how confusing this can be — Minecraft accounts can only be linked to one Microsoft account, and once they’re connected, they can’t be moved or transferred. If you’re getting the message that your Minecraft account is already linked, it means there’s another Microsoft account out there that has ownership, even if you don’t remember which one.

Here’s what you can do to try and track it down:

Step 1: Think of any alternate Microsoft accounts you've used

Check old emails you might’ve used when buying or migrating your Minecraft account

Try searching inboxes for terms like “Minecraft”, “Mojang”, or “Microsoft account”

If you have old usernames or gamertags in mind, write those down — they can help during recovery

Step 2: Sign in to www.minecraft.net using each Microsoft email you can think of

Go to the top right and click “Log In”

If you're able to sign in and see “Minecraft: Java Edition” or your profile name, you’ve found the account that owns the license

If you get redirected to buy the game, that Microsoft account is not the one with ownership

Repeat this with each Microsoft account you think you may have used.

Step 3: If you still can’t find it, contact Minecraft support

Go to: https://help.minecraft.net/hc/requests/new

Select Minecraft > Account > I need help with my account

In the description, explain the situation just like you did here

Provide your Minecraft username, any old emails you might’ve used, and your preferred Microsoft account

Support may ask for extra info to confirm identity, but if they can verify the original purchase, they might help you recover access

Important note: Minecraft accounts cannot be transferred between Microsoft accounts once linked. Recovery focuses on helping you access the original Microsoft account that owns the game.

m9 Please let me know if you need any further assistance. Looking forward to your response.