Can't log into my account

Discus and support Can't log into my account in XBoX on Consoles to solve the problem; I can't log into my live account, it comes up with this message ( I have an error message saying your membership is suspended until you pay for it.... Discussion in 'XBoX on Consoles' started by InfernalLeaf006, Jan 14, 2017.

  1. InfernalLeaf006
    InfernalLeaf006 Guest

    Can't log into my account


    I can't log into my live account, it comes up with this message (

    I have an error message saying your membership is suspended until you pay for it. You'll need to do this on another device.

    On a pc or mobile device, go to https//account.microsoft.com/paynow and fix how you pay for your membership.) I can't remember my password to log in to another device as I can't remember my password or the password to the email I created my account with,
    all the helplines are closed. Can anyone help?

    :)
     
    InfernalLeaf006, Jan 14, 2017
    #1
  2. The Kaszas
    The Kaszas Guest
    Can't log into my Xbox account.

    how do you remove and re download an account?
     
    The Kaszas, Jan 14, 2017
    #2
  3. highlancoo
    highlancoo Guest
    Can't log into my Xbox account.

    mines been down for over4 hours now !!
     
    highlancoo, Jan 14, 2017
    #3
  4. andersonpassos Win User

    Can't log in to my account

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good evening

    does the problem occur on windows? if it is on xbox remove both accounts and add again.
  5. MarkCraig5 Win User

    Can't log into my account

    Hi i tried this and now when i try to add my account back nothing loads and it keeps crashing any suggestions on what i should do? I’ve tried restarting my xbox multiple times, unplugged it and done a full shutdown but nothing has worked
  6. Christyna64 Win User

    Can't log into my account

    Have you tried removing your account from the Xbox then signing back in?
  7. XBF Erick C Win User

    Can't log into my account

    Hey there Craig,

    Sorry to hear you are running into these problems. If you have not already gone through this go ahead and take a look at the support article "I need
    help with my Xbox One network connection    " for some troubleshooting to get past this.

    Go ahead and give it a try and then let us know of any changes.
  8. samr1304 Win User

    Can't log in on my account

    I am having the same problem can sign in via iPhone and laptop but not by my remote, I press the home button but the screen darkens.

    Any suggestions?
Thema:

Can't log into my account

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