cant log into microsoft

Tessa Wood1 · Jul 2, 2022

I've been trying to access my Minecraft account and come to find that the attached Microsoft account just doesn't exist anymore???
every time I try to log in with my aol account it says that there is no account using that name. but it cant just not exist, it's attached to Minecraft and my pc.

account name: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
windows 10 pc

:)

Shinobu qx

You will have to submit an account recovery ticket as the account is most likely compromised unfortunately.

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Tessa

Sorry to hear that, as apparently you don't know which email address you have for minecraft, you can try fill the account recovery form to see if you're able to recover the account https://account.live.com/acsr

Also, You could try alternative methods to recover your account here:
https://support.microsoft.com/en-us/account-bil...

If you think your account has been compromised, you can try recover it following steps here:

https://support.microsoft.com/en-us/account-bil...

Hope it helps.
Greetings from another Microsoft user!

**Disclaimer: in this community forum anyone can't view/access/share information about accounts, orders or anything personal

Tessa Wood1

the recovery page just says the account does not exist and wont let me submit anything

JosefLBohorquez

If you have further questions feel free to ask

kamilstrzelec2

I cant even log to microsoft on that account

cant log into microsoft