Can't log in with my Xbox Live Account

I can't log in any of my accounts, even if they aren't connected with xbox live.

Yup can't log in to my xbox app and website that use my live account besides xbox.com

I will try To reset it then.

I already tried To delete my profil from my console. But I've got the same problem as describe before : no access To the screen in order to put my login infos....

Hi there,

please try to sign in at
http://account.microsoft.com and
http://account.xbox.com

and double check the details like payment options and other information.

If you can sign in fine on those links then try the following

please peforma the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

Try signing in again when console fully powered on again

Let us know the results

Hey
BastienDevillers,

Thank you for reaching out to Xbox forums support. If you haven't already done so, go ahead and try performing a Soft console Factory
reset on your console by doing the following:

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console. [KEEP MY GAMES AND APPS]

Make sure you have both your email and password on hand as you will be asked to sign back in. There is an option to delete everything and to save your games and apps; choose the latter.

Hope this helps! Let us know!

Felix

Xbox forums support