Can't log in with Mircrosoft account on PS4, Minecraft

iTaffie · Dec 20, 2019

Okay, so I previously made a new Microsoft account (this one), but I can't use it to log into Minecraft on my PS4. How can I fix this? Should I try another device and try to use that to log in? If anyone knows how to solve this issue please tell me. Thanks
for taking your time and reading this. I hope anyone who's reading this has a nice day/night!

:)

XBF Brad A

Hi Taffie,

Thank you for posting on the Xbox forums. This is a known issue and is being looked into. We understand that you are unable to sign in to your Microsoft account through Minecraft for PlayStation 4. Are you able to sign in to your Microsoft account
through the Xbox websiteand
Microsoft website? Does an error message appear when you attempt to sign in to the websites? If you are able to sign in to the websites
without experiencing any issues, we suggest reaching out to Mojang Supportand PlayStation Support for more assistance.
We hope this information helps! If a new Microsoft account, please sign into the Xbox site so a gamer tag attaches.

Thanks,

Brad

JRT1107

on ps4 if you go to your settings then to storage and on to the game minecraft there will be two saved datas these dont delete worlds just tells the system your a new player this worked for me https://youtu.be/Q195eiPv2TM

DriedMapleSyrup

Which account will my purchases return to, my ps4 account or my mircrosoft account?

KyloRen115

I am having the same issue. I can't log into my microsoft account In minecraft on ps4 however, I have no issue logging into my account on the xbox website and Microsoft website so what's the problem and how do I fix it?

JosefLBohorquez

In this case your best bet is contact Mojang support about this

They have a separate support team with different tools.

Hopefully they can look further on this matter for you:

https://help.minecraft.net/hc/en-us/requests/new

Can't log in with Mircrosoft account on PS4, Minecraft