Can't Log in to Xbox Live

RIP JXiang · Feb 23, 2014

My network is working and my xbox1 is connected (ran the connection test). I was getting error 0x8004051. Tried the reboot like one of the threads on this forum suggested, I still can't connect to xbox live but now I am getting error 0x8004804E

:)

x AngeILan x · Feb 23, 2014

can't log on to xbox live

there was an issue with Microsoft love, they were fixing it though so try it now

M3tal Daz3 · Feb 23, 2014

can't log on to xbox live

try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account

XB1R Loki · Feb 24, 2014

Although I was unable to find that specific code, codes similar to that most commonly refer to an issue with the internet connection. While in the network settings, be sure to run all 3 tests.

The first test will test whether or not you can connect to the internet. The second test will test your connection to the Live servers. The last "test" will give you detailed statistics concerning your internet connection directly to the console. Let
us know which test gives you the error as well as testing the connection both wired and wireless if possible.

We look forward to hearing back from you and hopefully we can get this issue resolved ASAP.

Lars.

RIP JXiang · Feb 25, 2014

Did all three tests, and didn't get an error. Tests one and two said "its all good" and the third test gave all the information on the connection. When I tried to log into live after that I still get the same error 0xx8004804E.

iamvinj · Oct 31, 2018

Hi there! You can try to clear your persistent storage and reset your Mac address.

Once it's done, you can remove your account onto your Xbox One console and turn it off, then update your account information and security proofs via website (https://account.live.com) Make sure that
your info are updated and you have security proofs in file (Alternate email and phone number).

Then turn on your console and download again your profile.

Cheers!

Jhills1982

I only have one account and have never logged on to another Xbox before.

Jhills1982

Yes have restarted router/modem several times, along with the Xbox one. Has not solved the problem. I've signed my account out and back in and that hasn't worked. I changed my router to bridge mode and that didn't work. I've had my internet provider open
all the ports on their end and nothing has helped

XBF Ruben D

Hello Jhills!

Thank you for posting on Xbox Forums! I understand that this situation can be frustrating but let me see what we can do to help you today with the issue! Just to clarify, have you tried to restart both your router and your modem yet? If not, I would
recommend doing so as a troubleshooting step. If that doesn't work we have other steps you can check out through our

Network Connection Help on the Xbox website.

If you need further assistance after checking out the link, please, feel free to reply back letting us know and we'll be more than happy to assist you. Again, thank you for posting on Xbox Forums!

Eletricdrum

Are you using the Java Edition?

Eletricdrum

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

Make sure you are not logging in with your Mojang account.

Migrated accounts will only be able to log in with your Microsoft account.

If you forgot which email you used to create your Microsoft account for migration you will need to speak with Microsoft support to recover the email address used to sign-up.

You may not have completed your migration, please go to your Mojang account profile page and start the migration again.

https://www.minecraft.net/en-us/profile

Can't Log in to Xbox Live