Can't log in to Minecraft Bedrock

eliiiiiiiiiii · Jan 3, 2022

I recently got a new laptop and downloaded Minecraft on it. I already own Minecraft, I bought it on my old laptop with a gift code. When I try to log in ingame with the account that has Minecraft, it asks me to buy the full version and gives me the option to buy a collection. This hasn't happened before when I've logged into Minecraft on different devices, so I don't know why it's happening now. Any help?

:)

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

We need to validate first if the transaction is successful. Kindly sign in to https://account.microsoft.com/billing/orders and then locate your order for the game the order stated should be "completed".

If you were able to locate it, kindly sign out and sign back in on your Xbox App or Microsoft Store App.

eliiiiiiiiiii

The order is "completed" on microsoft. I've tried logging in and back out, and I have redownloaded the game but when I click sign in, instead of letting me sign in it still asks me to buy the full game.

Satvik Sharma1

i today buy minecraft and just logging that acc in feather client in which i redeem minecraft java and bedrock edition it not logging

Apfel28_

hello

that worked, but i can only play minecraft java with it. With other 3rd party apps(like curseforge for java, and bedrocklauncher for bedrock, both dont pirate minecraft) i managed to launch java and bedrock, but couldnt log into bedrock. When i play java, i always use curseforge, because i have a modpack with shaders and stuff like that, and for java i dont need to log in via xbox to play online. The problem is that i cannot log into bedrock, not even with other accounts.

Geri M.

Hello thecomproto,

Welcome to the Xbox Community Forum. We appreciate you for sharing your concern with us and hope you are doing well today.

We understand that you are trying to inform yourself about the privilege of the Minecraft subscriber. To make sure you can get more professional help, we would like to refer you on the right support for your requests.

You can visit these links for more accurate information with your concerns:

We hope this helps and it is even better to connect with the correct support where you can get dedicated assistance, the experts there will provide accurate answers for you.

If you have other concerns, you can create a new post here.

We wish you a good day!

Kind regards

Xbox Forum Moderator

Microsoft Community

Can't log in to Minecraft Bedrock