Can't log in Minecraft on PS5

HamzaDeeb · Jun 19, 2025 at 1:32 AM

Whenever I try to sign in my Microsoft's account in Minecraft on my PS5, I get an error message saying : oops looks like the account is already connected
There is no account linked to my PSN, There is no Account to Unlink, there is no other Account that works, So dont suggest to me to unlink my account since as I explained there is none, my PSN account is not linked with any Microsoft account

:)

HamzaDeeb

Hello, a connected account can be unlinked by clicking the unlink button in the settings on the ps5 minecraft app, I do not have an account connected to my psn, I have access to my microsoft account, i never connected any account to my psn and this is the first time im attempting to connnect, My psn is not connected to an account

Mario.H.P.

Hello! My name is Mario and I welcome you to the Microsoft Xbox Community!

I can understand your concern and please don't worry I am here to help you.

Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge.

Mario.H.P.

Unfortunately once a Microsoft account is linked to a PlayStation account it cannot be unlinked afterwards. This is due to restrictions by PlayStation.

If you do not have access to it you can try to create a new profile and account to link this account you want.

More information: https://www.playstation.com/en-us/support/?smci...

You can also contact PlayStation support for specialized help to see if they can give you access to that account.

Mario.H.P.

This way they will be able to give you specialized help with that account.

Mario.H.P.

Thank you for the information!

In this case, because the restrictions come from PlayStation and you have not connected an account you need to contact PlayStation support directly.

You can do so here: https://www.playstation.com/en-us/support/

Can't log in Minecraft on PS5