Cant log in because of authencator app

Discus and support Cant log in because of authencator app in XBoX Accessibility to solve the problem; I believe someone may've hacked my account, im trying to reset my password it ask for an email and authencator app. I never put that on. I called... Discussion in 'XBoX Accessibility' started by yerne berne, May 24, 2023.

  1. yerne berne
    yerne berne Guest

    Cant log in because of authencator app


    I believe someone may've hacked my account, im trying to reset my password it ask for an email and authencator app. I never put that on. I called microsoft support 3 times just for them to tell me to wait 24 hrs for some email that didnt work. I just called in today and the guy hanged up on me when i told him my issue, never got a call back either. I tried just about everything. Does anybody have any tips?


    Cant log in because of authencator app [​IMG]

    :)
     
    yerne berne, May 24, 2023
    #1
  2. Christian Quinto Win User

    Cant log in because of authencator app

    Hey there!

    Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

    The best thing I can recommend is following this interactive page that is designed to help recover compromised accounts.

    https://support.microsoft.com/en-gb/account-bil...

    There is no way other than this. Hope you understand.

    I hope this helps.

    Best Regards,

    Christian.
  3. RubenDacey Win User

    I just got a new PC and i logged into the microsoft store and minecraft windows 10 isnt there

    how can i prove that i had the game because I've logged in with my email it says in the Xbox app which is logged into the account i played Minecraft on and i still cant download it
  4. K0cY Win User

    Redeemed code didnt work?

    no its not listed... but the problem is maybe that i cant login to ms store?

    because it says hotmail.com account cant be logged in because it cant be added to the azure ad???
  5. Andres360xbox Win User

    Companion App Game Pass and Xbox Password Issue

    Add my Call of Duty companion app to the list of mobile companion apps that are not up to date with my password update

    cant log into any of the apps, yet I’m logged in here and on my console!
  6. CheezyDibbles66 Win User

    Xbox App

    I cant log in aswell so it must be a glitch with the server or app
Thema:

Cant log in because of authencator app

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