Can’t lodge case review

have been unfairly suspended from messaging in Xbox Live after reporting inappropriate message from someone else and can’t lodge a case review.

:)

 

Can’t apply for case review

I recently got suspended from speaking on Xbox at 3am somehow and the suspension last for a week so I have gone to the Xbox enforment page and when I click apply for review it takes me to the terms and conditions thing but when I accept it it takes me to
the menu again so I am currently unable to submit a review

Can someone please help me solve this

 

Communication Violation for a family member

I am trying to lodge a review of my sons communication violation that occurred recently but I know for a fact that day he was not on Live at all and there is no other place to lodge this complaint as there is no icon to lodge a complaint.

 

Greetings!

As stated on all enforcement notices and the
Enforcement website Support is not able to provide insight or alterations to any Enforcement action.

If you are looking for more info on a suspension we suggest reading up on the
Code of conduct and the
How do I? section of their site.

This info will provide explanations as to why an account may have been suspended and what each type of suspension means and which are eligible for a case review.

Keep in mind that all suspensions are granted after an investigation into the account and are never handed out just for being reported.

We hope this info sheds light on why the suspension was issued and while we can not assist further with this issue we are always happy to help troubleshoot other issues!