cant load puzzles

Hey there Memere1997,

Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and let
us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

This has happened to me as well i purchased the history puzzles (new) the landscapes and the landscape paintings (also new) my coins are gone it was loading and the screen flipped to homepage i cant even find where they might be ""downlloading"" in the store..
VERY UPSET AND DISAPPOINTED WITH THIS SITUATION. i want the puzzle pacs or my coins redeemed asap

I always have to do it twice. The first time I click to load a puzzle, I get the revolving circle and not the ad. I close it and do it again and the ad comes up and plays then the puzzle loads. It does this every time for me. The puzzle never loads on the first try. I use my own pics to make puzzles or get pic off the net.

My puzzles will not load either - what's the deal?

none of the puzzles will down load. takes your gold bars then starts to down load then a box pops up you don't have enough money for that puzzle. also your free puzzles wont load. I'm not the only one having this trouble. This has been going on for a long
time now. why hasn't some one dressed this issues. some one needs to get off their butt and get this taken care of. where not posting for the fun of it, we like the puzzles and very upset that Microsoft do seem to care. fix the issues please