Can’t load into games

What is the game? Is it that your save is not loading or you can’t find the game in general

Hi, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Can I have the exact message that you’re getting so we can check what are the necessary steps to perform.

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

Please try this workaround.

Make sure to update your Windows, Device Drivers, Xbox and gaming services app:

Windows:

Press the Start button on the taskbar, type settings, and then select Settings.

On Windows 10, select Update & Security. On Windows 11, select Windows Update.

On the Windows Update page, select Check for updates to see if any updates are available for your device.

Once the updates have downloaded, select Install now to start the installation.

Following installation, we recommend that you restart your device so that the latest updates can take effect.

Device Drivers:

For the best game performance, make sure your system’s video card drivers (or display adapter drivers) are up to date. Drivers are available on the support website for your computer manufacturer, or if your computer system is custom built, on the video card manufacturer’s support website. Updating video card drivers can resolve game crashes, improve frame rates, and improve overall game performance.

Xbox and gaming services:

Press the Start button on the taskbar, type store, and open the Microsoft Store app.

Select Library.

Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.

https://support.xbox.com/en-US/help/games-apps/...

I hope this helps.

Best Regards,

Christian.

My windows are up to date I have no updates in Microsoft store and everything in my xbox app is up to date I just want

To play games I’ve had ultimate game pass and unable to use it please

I understand. I'm sorry you are unable to use your subscription properly.

Try to Reinstall the Gaming Services app on your Windows 10/11 device:

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device, try to install the game again and launch it to see if it works.

https://support.xbox.com/en-US/help/games-apps/...