Can't load game

Discus and support Can't load game in XBoX on Consoles to solve the problem; Any time I try to load a game I bought digitally, I get the error code 0x803f9006 or the error code 0x87e107f9. I've restarted my xbox multiple times... Discussion in 'XBoX on Consoles' started by Neb Snave, Mar 20, 2017.

  1. Neb Snave
    Neb Snave Guest

    Can't load game


    Any time I try to load a game I bought digitally, I get the error code 0x803f9006 or the error code 0x87e107f9. I've restarted my xbox multiple times and it still won't load.

    :)
     
    Neb Snave, Mar 20, 2017
    #1
  2. NatalGryphon472
    NatalGryphon472 Guest
    Can't load games

    My son has been trying to load Fifa 17 on his xbox one s- preinstalled with a bundle. It has been working fine for weeks but then started to freeeze mid load. We tried uninstalling it and reinstalling it and now we just keep getting a something went wrong
    our end message, followed by a code that is not recognised when we try to look it up. Any ideas gratefully received! Thanks.
     
    NatalGryphon472, Mar 20, 2017
    #2
  3. Owenhyland27
    Owenhyland27 Guest
    Can't load game up!!

    Just updated fortnite and I can't load it up it keeps taking me back to home screen anyone help??
     
    Owenhyland27, Mar 20, 2017
    #3
  4. Cpl B Win User

    Bioshock Infinite freezing at certain point?

    Same problem. Loaded the Xbox update an the game now freezes when loading. Can't even load to previous checkpoint going to Finktown Proper.
  5. UnlovelyBook985 Win User

    Age of Empires: Castle Siege

    Any news on this I can't access this game at all it get stuck on the loading screen (loading product list).

    This is not good enough! I have just spent £12 on addons for the game and now I can't access it.
  6. Jesse E' Win User

    Xcloud can't load games

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I'll recommend you try deleting browser data on the browser and try again. You can also try loading in with a different browser or device to see if that makes a difference.
  7. Ishan8123 Win User

    I can't load the game

    Xbox Live Social and Gaming services are limited at the moment. This means In-game matchmaking, cloud storage, finding friends, Game DVR, leaderboards, avatar editing, or pictures are affected.

    Also, a subset of users will experience issues when attempting to launch or install Forza Motorsport 7.

    Xbox is aware of this issue and is working on it. Find out more information here-
    https://support.xbox.com/xbox-live-status
  8. XBF Houmaidi O Win User

    Xcloud can't load games

    Hello @matt7301! I hope that you are doing well today!

    Would you please try deleting the site data. To do this, go to Edge Settings > Site permissions > Cookies and site data > See all cookies and site data. Search the website then click the bin icon to remove and check if the issue is fixed.
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