Can't load a game (digital or disc) but can run other apps just fine - no error message and...

Discus and support Can't load a game (digital or disc) but can run other apps just fine - no error message and... in XBoX on Consoles to solve the problem; Hi all! I've had a weird issue and I've tried just about everything (I'll list what I've tried below). It's an original Xbox One, not the S or anything... Discussion in 'XBoX on Consoles' started by Capt HotDawgg, Jun 26, 2020.

  1. Can't load a game (digital or disc) but can run other apps just fine - no error message and...


    Hi all! I've had a weird issue and I've tried just about everything (I'll list what I've tried below). It's an original Xbox One, not the S or anything like that. Here's the issue:


    Can't load a game (digital or disc) but can run other apps just fine - no error message and... [​IMG]


    On Startup, this screen flashes for about a second and then the Xbox boots up as normal. However, when I try to play a game, the usual game artwork fills the screen as normal for about 5 seconds but then it returns to the Home screen with no error message.
    I've tried this with multiple digital and disc games, to no avail. It will run apps like Youtube and Twitch with no problem. I've consulted with the Microsoft chat people a number of times and cruised a lot of forums without finding someone with a similar
    issue. Here's what I've tried.

    - The typical hold the power button for 10 seconds, unplug the Xbox for 30 mins, plug back in.

    - The "restart console" option under Settings.

    - Wiping the whole thing back to factory settings (I tried this with saving the apps, and with fully deleting the apps and accounts on the Xbox and reinstalling everything).

    - Turning off my wireless router for an hour with the Xbox unplugged to reset everything together

    - The starting it up while holding the Eject and Find buttons until it goes to that bootup screen move - I've also done the offline updates with a USB stick and that didn't solve the issue either.

    Is this some kind of hardware issue? It dropped me out in the middle of playing Overwatch a few days ago and I haven't been able to get back into a game since. Thank you in advance!

    :)
     
    Capt HotDawgg, Jun 26, 2020
    #1
    1 person likes this.
  2. Capt HotDawgg Win User

    Can't load a game (digital or disc) but can run other apps just fine - no error message and weird startup screen. Original XB1

    Thanks! Yeah I assumed that is the case too, I have no idea how to repair it so I think I’ll just go get a used One S. Ive had it since 2015, so it has done pretty well!
  3. FIRE et CO Win User

    Can't load a game (digital or disc) but can run other apps just fine - no error message and weird startup screen. Original XB1

    Hi all! I've had a weird issue and I've tried just about everything (I'll list what I've tried below). It's an original Xbox One, not the S or anything like that. Here's the issue:


    [​IMG]


    Sur Le démarrage, cet écran clignote pendant environ une seconde, puis la Xbox démarre comme d’habitude. Cependant, quand j’essaie de jouer un jeu, l’illustration de jeu habituelle remplit l’écran comme d’habitude pendant environ 5 secondes, mais ensuite
    il retourne l’écran d’accueil sans message d’erreur. J’ai essayé cela avec plusieurs jeux numériques et disc, en vain. Il exécutera des applications comme Youtube et Twitch sans aucun problème. J’ai consulté les gens de chat Microsoft un certain nombre de
    fois et navigué beaucoup de forums sans trouver quelqu’un avec un problème similaire. Voici ce que j’ai essayé.

    - Le typique maintenez le bouton d’alimentation pendant 10 secondes, débranchez la Xbox pendant 30 minutes, branchez-vous.

    - L’option " redémarrer la console " sous Paramètres.

    - Effacer le tout en arrière aux paramètres de l’usine (j’ai essayé cela avec l’enregistrement des applications, et avec la suppression complète des applications et des comptes sur la Xbox et la réinstallation de tout).

    - Désactiver mon routeur sans fil pendant une heure avec la Xbox débranchée pour tout réinitialiser ensemble

    - Le démarrage tout en tenant les boutons eject et trouver jusqu’ ce qu’il va ce mouvement d’écran de démarrage - j’ai également fait les mises jour hors ligne avec une clé USB et qui n’a pas résolu le problème non plus.

    Est-ce une sorte de problème matériel? Il m’a laissé tomber au milieu de jouer Overwatch il ya quelques jours et je n’ai pas été en mesure de revenir dans un jeu depuis. Merci d’avance!
    hello, the first version of the Xbox one is horrible, there is a good chance that your Xbox is damaged, apart from repairing it, I advise you to buy a new Xbox S or X
  4. FrancisHayle Win User

    Can't load a game (digital or disc) but can run other apps just fine - no error message and weird startup screen. Original XB1

    It maybe because your xbox may have been damaged.

    I would contact xbox support over at support.xbox.com to see what they can do for you.
  5. CHAOS423D Win User

    Can't load a game (digital or disc) but can run other apps just fine - no error message and weird startup screen. Original XB1

    I would contact Support. It sounds like it might be hardware issues
  6. FIRE et CO Win User

    Can't load a game (digital or disc) but can run other apps just fine - no error message and weird startup screen. Original XB1

    Bonjour tous! J’ai eu un problème bizarre et j’ai essayé peu près tout (je vais énumérer ce que j’ai essayé ci-dessous). C’est une Xbox One originale, pas le S ou quelque chose comme ça. Voici le problème:


    [​IMG]


    Sur Le démarrage, cet écran clignote pendant environ une seconde, puis la Xbox démarre comme d’habitude. Cependant, quand j’essaie de jouer un jeu, l’illustration de jeu habituelle remplit l’écran comme d’habitude pendant environ 5 secondes, mais ensuite
    il retourne l’écran d’accueil sans message d’erreur. J’ai essayé cela avec plusieurs jeux numériques et disc, en vain. Il exécutera des applications comme Youtube et Twitch sans aucun problème. J’ai consulté les gens de chat Microsoft un certain nombre de
    fois et navigué beaucoup de forums sans trouver quelqu’un avec un problème similaire. Voici ce que j’ai essayé.

    - Le typique maintenez le bouton d’alimentation pendant 10 secondes, débranchez la Xbox pendant 30 minutes, branchez-vous.

    - L’option " redémarrer la console " sous Paramètres.

    - Effacer le tout en arrière aux paramètres de l’usine (j’ai essayé cela avec l’enregistrement des applications, et avec la suppression complète des applications et des comptes sur la Xbox et la réinstallation de tout).

    - Désactiver mon routeur sans fil pendant une heure avec la Xbox débranchée pour tout réinitialiser ensemble

    - Le démarrage tout en tenant les boutons eject et trouver jusqu’ ce qu’il va ce mouvement d’écran de démarrage - j’ai également fait les mises jour hors ligne avec une clé USB et qui n’a pas résolu le problème non plus.

    Est-ce une sorte de problème matériel? Il m’a laissé tomber au milieu de jouer Overwatch il ya quelques jours et je n’ai pas été en mesure de revenir dans un jeu depuis. Merci d’avance!
    hello, the first version of the Xbox one is horrible, there is a good chance that your Xbox is damaged, apart from repairing it, I advise you to buy a new Xbox S or X
Thema:

Can't load a game (digital or disc) but can run other apps just fine - no error message and...

Loading...
  1. Can't load a game (digital or disc) but can run other apps just fine - no error message and... - Similar Threads - Can't load game

  2. Why can't I load ANY games on the cloud?

    in XBoX Games and Apps
    Why can't I load ANY games on the cloud?: I just renewed my game pass subscription and yet I can't play anything on the cloud. Every single game I try to launch gives me a horrible wait time, counts down and then ends up just saying the...
  3. Why can't i load forza horizon 5 anymore. I own the disc. For about 3-4 days now the game...

    in XBoX Games and Apps
    Why can't i load forza horizon 5 anymore. I own the disc. For about 3-4 days now the game...: My game forza horizon 5 wont load bfa603c8-e9e5-49e4-8af6-6acbb04bc321
  4. Why can't I get any of my games to load. It just keeps timing out

    in XBoX Games and Apps
    Why can't I get any of my games to load. It just keeps timing out: Can't get any of my games to load. It say that it's timed out On every game I have tried to play. 582ddd6a-6344-4dd1-afd4-aa091b84f87d
  5. I can't buy a game, it stays loading

    in XBoX Games and Apps
    I can't buy a game, it stays loading: I need help buying the game I love so much, I have been experiencing this error for days. 3f2915ed-d8af-46fa-b58d-fff9734b617c
  6. i can't find my saved game on fm23 console. how do i load the saved game from my laptop to...

    in XBoX Games and Apps
    i can't find my saved game on fm23 console. how do i load the saved game from my laptop to...: i can't find my saved game on fm23 console. how do i load the saved game from my laptop to fm23 console? 7cad84c0-4073-4969-b4c6-73ba06c63b4e
  7. Installed games list keeps on loading, I can't access my installed games or install new ones.

    in XBoX Games and Apps
    Installed games list keeps on loading, I can't access my installed games or install new ones.: My xbox app is not showing my already installed games and I can't install any new games. It all started when I tried to installed Morrowind a few days ago, it was stuck at 0% and I tried to cancel...
  8. Xbox App (Win11) stopped loading game list, can't change install folder, freezes

    in XboX Insiders
    Xbox App (Win11) stopped loading game list, can't change install folder, freezes: Hello Suddenly the Xbox app is not working anymore. It can't load the game list and when I try to change folders it tells me "There was a problem loading installation locations. Try gain....
  9. Superliminal on Game Pass for PC can't start and keep loading at press a to start screen!!

    in XBoX Games and Apps
    Superliminal on Game Pass for PC can't start and keep loading at press a to start screen!!: I already reinstall this game for second time but not working, I hope someone can help me please. a4a32bed-f76a-446a-924a-54421df0a81d
  10. My game will load up then change to black and i can't do anything then try to reset my Xbox...

    in XBoX Games and Apps
    My game will load up then change to black and i can't do anything then try to reset my Xbox...: When i to go in a game it will load up then change to black and then i try it again it does it again then i try restarting it again ill do it again 7e5ae112-787f-4a96-a4a7-a8544d525797