cant link xbox whit ea because it says i need to verify my email but the email never arrives

Hello Timm Spitz,

You're welcome.

We understand that you are trying to link your Xbox to EA and is unable to because you need to verify your account. Let us check on this together and sort this out in timely manner.

May we ask if you can sign in to this link with no issues? Link: account.microsoft.com

May we ask if you can check your security information if these are still active? Link: Additional security options (live.com)

Ensure you can see access your account and verify the correct credentials and strengthen the security before linking it to EA. For more information, please use this guide in linking your accounts: Linking your platform accounts to your EA Account.

Please update us with any error message you encounter along the way.

We hope to hear from you soon.

Regards,

Thanks for the response yes i still need help with this do you need any further information ?

Hello Timm Spitz,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Yeah I think there is probably a link between EA and this, because I was getting emails saying someone was trying to recover my EA account (with the same email).