Can't link mojang account to microsoft account and license lost

Joseph Craig) · Oct 6, 2022

Hi,

I have a mojang account to play minecraft java edition on and I'm trying to migrate my mojang account to my microsoft account. Whenever I click "migrate", my account page on minecraft.net opens but there's no prompt to do anything further. I've looked all over the minecraft website and my xbox profile and I can't find a way to migrate the accounts, apart from clicking "migrate" in the launcher which only brings me to my minecraft profile as mentioned before. Furthermore, it looks like my java edition license has been lost because I cannot click play anymore, even with my mojang account and my microsoft account signed in on the launcher, and as well as that, my minecraft.net profile management page doesn't show that I own java edition on the page "my games". There's only a button to buy now.
I couldn't find anything similar to this on the forums so any help would be appreciated.
Thanks

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Joseph, for questions regarding account migration issues you should contact Mojang support directly at the link below.

https://help.minecraft.net/hc/en-us/requests/ne...

NobodyForYou

Hello, that’s the problem. I cannot log in my old account through mojang, I’ve asked for help, they said, that it had been migrated and linked to Microsoft account. There’s on my Microsoft account new Mojang account which hasn’t got nickname I played with in mojang and license either

Ricardo Lechuga

Hi Krilleks! My name is Ricardo an independent advisor ready to help you with this situation!

You probably should explain them that you haven't migrated the account and that you made the purchase on the Mojang site before they require a Microsoft account for it, as Microsoft can't check the license of a Mojang account that hasn't been migrated yet

enzololletje

I contacted Mojang Support again.

They now tell me that my Mojang Account has not migrated to the Microsoft Account with the same email address, but to some other Microsoft Account.

My Family has 3 other Microsoft Accounts. So I presume it is possibly one of those.

All those Accounts have Minecraft licenses of their own. So possibly I have a Microsoft Account with a double license to Minecraft.

I asked Mojang Support to what account my Mojang Account has migrated. I have yet to receive an answer.

Ricardo Lechuga

Hi RockyDerryberry! My name is Ricardo an independent advisor ready to help you with this situation!

You need a different Microsoft account to link your active Mojang account, you can't migrate the account to a Microsoft account that already has one active Mojang account

Can't link mojang account to microsoft account and license lost