Can't Leave Microsoft/xbox family

Discus and support Can't Leave Microsoft/xbox family in XBoX Accessibility to solve the problem; I created a new account under a different email address but it seems to have automatically added me to a family, of which I am the only member of, and... Discussion in 'XBoX Accessibility' started by G10mmy, Nov 23, 2021.

  1. G10mmy
    G10mmy Guest

    Can't Leave Microsoft/xbox family


    I created a new account under a different email address but it seems to have automatically added me to a family, of which I am the only member of, and am listed as a child so I can't change any settings to leave the family or allow me access to anything. Is there any way that I can leave this xbox family?

    :)
     
    G10mmy, Nov 23, 2021
    #1
  2. Francia J. Win User

    Can't Leave Microsoft/xbox family

    Hi G10mmy, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    If you're seeing an organizer account via https://account.microsoft.com/family, you will be needing to use the organizer account in removing you from a family group.

    If you're not seeing an organizer, it may mean that you have a wrong birthdate which you can validate by signing in to https://account.microsoft.com/profile.
  3. Francia J. Win User

    I can't leave Xbox/Microsoft family

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    If you're still a minor that will not be possible. You need to ask the organizer/adult to remove you from the family group.
  4. Francia J. Win User

    can't leave family

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    May I ask what seems to be the problem with why you wanted to leave the family group? Are you having trouble with your privacy and account settings?

    If you're the only one on the family group it means that you don't have one but if you're still a minor you need to ask your parents to create their own Microsoft account and add you as a member under their family group.
  5. Mister Taurus Win User

    Can't leave family

    Hi there,

    This particular feature doesn't require access to the e-mail account itself. The account can still be logged into on our
    account page. But ngocphi is correct that your stepfathers account would need to be accessed to change this features settings. Happy gaming!
  6. ngocphi Win User

    Can't leave family

    his email being active has nothing to do with his parental ms account

    He has to signin at accounts.microsoft.com

    If he forgot the password he has to work with them to reset it
Thema:

Can't Leave Microsoft/xbox family

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