Cant leave family altough I dont have family

Discus and support Cant leave family altough I dont have family in XBoX Accessibility to solve the problem; [img] I cannot remove myself from the family altough there is only my acocunt on the family. there is no 3 dot menu to change my settings or leave my... Discussion in 'XBoX Accessibility' started by Topik67 Balcı, Jan 7, 2024.

  1. Cant leave family altough I dont have family



    Cant leave family altough I dont have family [​IMG]
    I cannot remove myself from the family altough there is only my acocunt on the family. there is no 3 dot menu to change my settings or leave my family.

    :)
     
    Topik67 Balcı, Jan 7, 2024
    #1
  2. Darhyl Amizola Win User

    Cant leave family altough I dont have family

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this on the Microsoft family.

    Kindly try to add an adult Microsoft account as an "Organizer" on your Microsoft family by signing your account on account.microsoft.com > family settings.

    Note: A child account is registered on the birthdate 21 years old and below upon the account's first creation while an adult account is registered on the birthdate 22 years old and older.

    If you do not have an adult Microsoft account, kindly create a new adult account with a new email address on account.microsoft.com

    Once you have added your newly created Organizer/Adult account on Microsoft Family, sign in to the adult account on account.microsoft.com > go to family settings > click on your child/main account and check if you will be able to remove your account from the Microsoft family.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. Gideon_ Win User

    cant change multiplayer game settings

    I also cant leave my family group because I don't have the permissions to and I cant give myself permissions in settings
  4. Belle B Win User

    i cant leave family group

    Hi Aidan

    Sorry to hear about that, however, you can leave the family group by asking the organizer to remove you from the group OR you can do it on your own as long as you're of legal age.

    First, sign in here: https://account.microsoft.com/ Scroll down and you will see boxes (you should see "Discover, Family, Rewards, Outlook") If you see an organizer, click "View your Family" (you should see "yourself and the organizer") from there, you will see "You" and beside is the 3 dots and click "Go to Overview"

    Once you're there, click "Overview" on the left panel > Scroll down and you should see "Member settings" and the option to "Leave the family group".

    It looks like this:

    [​IMG]
  5. Francia J. Win User

    I Cant Leave Xbox Family

    You're welcome. Please stay healthy and safe.

    Happy Gaming! :)
  6. Pangeran Siregar Win User

    I Cant Leave Xbox Family

    oh thank you, let me try your solution :)
Thema:

Cant leave family altough I dont have family

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