Can't Launch Games on PC Game Pass.

Discus and support Can't Launch Games on PC Game Pass. in XBoX Games and Apps to solve the problem; So I cannot launch games from the PC Game Pass. I'm on a Windows 11 PC. Yes, my game pass is current. I click the play button in the most recent list... Discussion in 'XBoX Games and Apps' started by Danny Grady, Aug 31, 2023.

  1. Danny Grady
    Danny Grady Guest

    Can't Launch Games on PC Game Pass.


    So I cannot launch games from the PC Game Pass. I'm on a Windows 11 PC. Yes, my game pass is current.

    I click the play button in the most recent list and click the play button on the game page and nothing happens. No error message, nothing.

    I check task manager to see if anything has started in the background and nothing happens- no apps start up.

    Things I've tried.

    -Restarting my PC

    -Restarting my network

    -Signing in and out of the Xbox app

    -Reinstalling the Xbox App

    -Using powershell to remove and re-install game services. (per a troubleshooting article on this site)

    It's also worth mentioning that I cannot access support.xbox.com on my gaming PC. I'm using my Mac to send this message. I go to support.xbox.com and I get a loading animation that never goes away. I've checked the network tab on my browser and all the requests complete, no errors there- the site will simply not bootstrap. I don't know if these things are related.

    :)
     
    Danny Grady, Aug 31, 2023
    #1
  2. WigglesFT Win User

    Can't launch PC Game Pass games

    It worked this time. Thanks again for your help.
  3. Danny Grady Win User

    Can't Launch Games on PC Game Pass.

    It’s been a few days any reply to my issue?
  4. Danny Grady Win User

    Can't Launch Games on PC Game Pass.

    I cannot connect to support.xbox.com. Only the loading animation shows up.

    I have tried everything- Edge, Chrome, Firefox. I have tried private browsing modes on all of them. and I have cleared my cache/cookies every single time- I have even reinstalled windows.

    I've enclosed a screenshot. You can see all the network requests complete successfully, so it is not my home network.

    How do I connect to support.xbox.com?

    EDIT: Correct screenshot


    [​IMG]
  5. WigglesFT Win User

    Can't launch PC Game Pass games

    Hello dear Gamer, first it's a pleasure to be able to help you today.
    My name is Vinicius.
    I am a gamer and independent advisor on the XBOX community platform.

    Hey , how are you today? Hope you're well.

    Try to restore your OS, this might work:

    Step 1: Click Update & security on the Settings page to continue.

    Step 2: Click Recovery and click Get Started on the right to continue.

    Step 3: Choose Keep my files to reset your PC.

    Step 4: Read the subsequent messages and click Reset.

    After the computer has restarted successfully, you have refreshed Windows 10.

    Then, try to install the gaming services again.
    Thank you Vinicius for your reply.

    I'd really prefer to avoid a system restore if it is at all possible. I was hoping for a simpler solution and save system restore as a last resort.
  6. L4c3rd4 Win User

    Can't launch PC Game Pass games

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey WigglesFT, how are you today? Hope you're well.

    Try to restore your OS, this might work:

    Step 1: Click Update & security on the Settings page to continue.

    Step 2: Click Recovery and click Get Started on the right to continue.

    Step 3: Choose Keep my files to reset your PC.

    Step 4: Read the subsequent messages and click Reset.

    After the computer has restarted successfully, you have refreshed Windows 10.

    Then, try to install the gaming services again.
Thema:

Can't Launch Games on PC Game Pass.

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