Cant launch anything but a game on Xbox One

Discus and support Cant launch anything but a game on Xbox One in XBoX on Consoles to solve the problem; I just bought my Xbox one and downloaded ESOTU and MKX. When I try to launch any other app like Netflix or Xbox Market, It tells me The item Appears... Discussion in 'XBoX on Consoles' started by ChefJupiter27, Jun 22, 2015.

  1. Cant launch anything but a game on Xbox One


    I just bought my Xbox one and downloaded ESOTU and MKX. When I try to launch any other app like Netflix or Xbox Market, It tells me The item Appears corrupt and gives me Error code 0x80070570 what do I do to fix it?

    :)
     
    ChefJupiter27, Jun 22, 2015
    #1
  2. Frozen spinning home screen

    hello all

    my XBOX ONE is stuck at the home screen with two spinning circles on each side. I can move the clicker but cant launch anything or sign in.

    Live tried a lot to fix it. If anyone has anything that can help. Please let me know
     
    Claytoneatbooty, Jun 22, 2015
    #2
  3. Game won't launch

    I finished downloading rainbow six siege and now the game won't launch. if I select the game it makes the noise like when you click anything on xbox one but it never even attempts to launch the game.
     
    ImmaSuperCooler, Jun 22, 2015
    #3
  4. Kenny H.
    Kenny H. Guest

    Cant launch anything but a game on Xbox One

    Before you do that, I would try a power cycle by holding the Xbox logo on the front of your console for about 10 seconds until it fully shuts down. Turn it back on and try again. If that doesn't work, then try to uninstall and reinstall
     
    Kenny H., Jun 23, 2015
    #4
  5. I did that now it wont work period
     
    ChefJupiter27, Jun 23, 2015
    #5
  6. I would definitely contact Microsoft support and stress to them the difficulties this is causing you. I have never heard of seen anything like this. The last thing I can offer you to do would be to 1. Go to settings 2. System 3. Restore factory defaults.
    I'm not sure if this erases anything but this is the last thing I'd advise trying then if it doesn't work after I would contact Microsoft support.
     
    CoupDeGrace87, Jun 23, 2015
    #6
  7. Now it gives me the start up screen then black nothingness, I tried the troubleshooting and manual update steps but it wont work and Im getting very angry
     
    ChefJupiter27, Jun 23, 2015
    #7
  8. Cant launch anything but a game on Xbox One

    You try to press buttons at the black screen? Listen to see if u hear any noise like your navigating but your screen is black.
     
    CoupDeGrace87, Jun 23, 2015
    #8
  9. Kenny H.
    Kenny H. Guest
    Make sure there's no disc in your console and turn it off again by holding the logo. Wait 30 second and try again. If that doesn't work, turn it off that way again, and unplug all cords from your console for 5 minutes and try again.

    This sounds like a problem with an update, so try the offline diagnostic tool again if that doesn't work. If that fails again, hold the logo to turn off your console, make sure there's no disc in, hold the logo and eject buttons until it beeps. This resets
    display settings.

    If none of that works, you may need to send it in for repair. Start at
    support.xbox.com/contact-us
     
    Kenny H., Oct 31, 2018
    #9
  10. Kenny H. Win User

    Cant launch anything but a game on Xbox One

    Make sure there's no disc in your console and turn it off again by holding the logo. Wait 30 second and try again. If that doesn't work, turn it off that way again, and unplug all cords from your console for 5 minutes and try again.

    This sounds like a problem with an update, so try the offline diagnostic tool again if that doesn't work. If that fails again, hold the logo to turn off your console, make sure there's no disc in, hold the logo and eject buttons until it beeps. This resets
    display settings.

    If none of that works, you may need to send it in for repair. Start at
    support.xbox.com/contact-us
  11. Kenny H. Win User

    Cant launch anything but a game on Xbox One

    Before you do that, I would try a power cycle by holding the Xbox logo on the front of your console for about 10 seconds until it fully shuts down. Turn it back on and try again. If that doesn't work, then try to uninstall and reinstall
  12. CoupDeGrace87 Win User

    Cant launch anything but a game on Xbox One

    You try to press buttons at the black screen? Listen to see if u hear any noise like your navigating but your screen is black.
  13. CoupDeGrace87 Win User

    Cant launch anything but a game on Xbox One

    I would definitely contact Microsoft support and stress to them the difficulties this is causing you. I have never heard of seen anything like this. The last thing I can offer you to do would be to 1. Go to settings 2. System 3. Restore factory defaults.
    I'm not sure if this erases anything but this is the last thing I'd advise trying then if it doesn't work after I would contact Microsoft support.
  14. ChefJupiter27 Win User

    Cant launch anything but a game on Xbox One

    I did that now it wont work period
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Cant launch anything but a game on Xbox One

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