Can't launch ANY games (0x87de2713)

Discus and support Can't launch ANY games (0x87de2713) in XBoX Games and Apps to solve the problem; having fallout withdraws... Discussion in 'XBoX Games and Apps' started by skaterboy48, Feb 22, 2016.

  1. x Echo455 x
    x Echo455 x Guest

    Can't launch ANY games (0x87de2713)


    having fallout withdraws...
     
    x Echo455 x, Feb 22, 2016
    #31
  2. zainabkt you can uninstall and download as many times as you like the game is yours for ever, For now just keep an eye on the alert, If you do need to uninstall and download again if the game requires an update you will be asked to update now yes or no choose
    no the game will download a bit faster once its done when you want to start the game you will be asked to update then do that, Lets hope they get this issue sorted sorry its been a bad start for you good luck.
     
    GrowlingYapper, Feb 22, 2016
    #32
  3. zainabkt
    zainabkt Guest
    dear xboxone scientists i hav purchased your console for elite dangerouss and couple of oter xboxstore favorites and yestterday was my first ever experience wit X1 please help me elite dangerous wont start aftr fuly downloading its giving those weird 8000
    series errors p.s. i aciidentaly launched the gam wen it was 80% ready to start and i also paused resumed te dl couple of times hope tats no issue but now it downld fully nd after tat getting ur game redy mesage its the strtup error help fast becus i hav to
    get live gold 1 year too
     
    zainabkt, Feb 22, 2016
    #33
  4. zainabkt
    zainabkt Guest

    Can't launch ANY games (0x87de2713)

    thanks x1 scientists my games hav started to work just lauunnched elite danggerous much hope and love foor my seeminngly new best platform
     
    zainabkt, Feb 23, 2016
    #34
  5. zainabkt glad to see you up and running.
     
    GrowlingYapper, Feb 23, 2016
    #35
  6. Still can't get in to the multi-player games that I paid a fortune for but wait your gonna send me a computer generated message telling me all services are available, But guess what here we are, With me sending this to you. Tried unplugging, resetting
    all my routers blah blah BLAH!
     
    WildestHEYbuB, Feb 23, 2016
    #36
  7. Hordie
    Hordie Guest
    Hi KOnaNNN,

    Sorry you're having issues with multiplayer games. There is an issue with digital content, that now appears to be resolved for some people. If you are still having issues please watch the link below for updates on your digital purchases.

    support.xbox.com/.../xbox-live-status
     
    Hordie, Feb 23, 2016
    #37
  8. eryoung
    eryoung Guest

    Can't launch ANY games (0x87de2713)

    Well people I never jump on the negativity bandwagon but I have to agree with you people this time. I sat down last night to continue my Netflix series I was looking forward to after a crappy day at work. Low and behold nothing was working!

    Had a strong network connection but everything was down! Even my dashboard was missing half of everything. I looked and could see they was having problems so I thought I would toss in a Blu-ray movie and even that wouldn't work!

    I am disappointed they don't "try" to make it right. I've been with Microsoft since there inception with the original Xbox and always seem to be defending them with friends. Can't say I will be doing that anymore. Just disappointing
     
    eryoung, Feb 23, 2016
    #38
  9. CardsFan1106
    CardsFan1106 Guest
    I am trying to watch a blu ray with my family and it keeps telling me there is something wrong with the network connection or to insert a disk. 1. There is a disk in there and 2. Since there is a disk it shouldn't have a thing to do with the network connection.
    I have done all of the trouble shooting. I even restarted my wireless router and still nothing works. So if there is anything useful you could tell me other than the page where I can see that nothing is changing by all means. Enlighten me.
     
    CardsFan1106, Feb 23, 2016
    #39
  10. Mister Maka
    Mister Maka Guest
    Hey there everyone!

    Just wanted to drop by and let you know that should now be able to access your games. Please give that a try and if you're still having issues perform a power cycle on your Xbox One by holding down the power button for 10 seconds (or until your Xbox One
    powers off) and try again.

    If you're still having issues launching games please let us know. Please keep in mind there is still a service alert in regards to purchasing content. We appreciate your patience with this!
     
    Mister Maka, Feb 23, 2016
    #40
  11. Boricua Fury
    Boricua Fury Guest
    I need to know if this has a possibility of happening in the future. I wasn't able to play my digital games while offline last night. If I can't be guaranteed that function, it's going to be strictly physical discs from now on.
     
    Boricua Fury, Feb 23, 2016
    #41
  12. Hey everyone!

    As Mister Maka previously stated, this issue should now be resolved. If you are still unable to launch games and apps, please go ahead and create a new thread. Be sure to include the full details of the issue as well as any troubleshooting steps that you
    have tried. We sincerely appreciate your patience while the appropriate teams worked on getting this sorted!
     
    Mister Quimby, Nov 2, 2018
    #42
  13. Boricua Fury Win User

    Can't launch ANY games (0x87de2713)

    I need to know if this has a possibility of happening in the future. I wasn't able to play my digital games while offline last night. If I can't be guaranteed that function, it's going to be strictly physical discs from now on.
  14. Hordie Win User

    Can't launch ANY games (0x87de2713)

    Hi KOnaNNN,

    Sorry you're having issues with multiplayer games. There is an issue with digital content, that now appears to be resolved for some people. If you are still having issues please watch the link below for updates on your digital purchases.

    support.xbox.com/.../xbox-live-status
  15. GrowlingYapper Win User

    Can't launch ANY games (0x87de2713)

    zainabkt glad to see you up and running.
  16. Greenhats88 Win User

    Can't launch ANY games (0x87de2713)

    i was a PlayStation gamer for years many years untill there were problems and they would do nothing to help no reply to emails forums or even take my call so I came back to Xbox I used to have the first one and it was great but I came back because I remember
    when there were *** near zero problems ever. This is pissing me off itll it's not one thing it's another one of the largest companies out there and can't seem to keep the *** working right I fell 100% ripped off and I'm sick of it can't even cal anyone to
    get help because no one working right now. All I want to do is sit back relax at home and play my *** video games but *** near every week to every other week I am calling and asking to get something fixed your systems have turned to complete junk won't even
    let me play offline trying to say my only Xbox one is not my home Xbox I have had it for two years no other Xbox here so WTF *** needs to quit breaking and work like promised because the older systems always worked perfectly so either *** stays fixed after
    it gets fixed or you all need to *** down as a company it's sad honestly
  17. eryoung Win User

    Can't launch ANY games (0x87de2713)

    Well people I never jump on the negativity bandwagon but I have to agree with you people this time. I sat down last night to continue my Netflix series I was looking forward to after a crappy day at work. Low and behold nothing was working!

    Had a strong network connection but everything was down! Even my dashboard was missing half of everything. I looked and could see they was having problems so I thought I would toss in a Blu-ray movie and even that wouldn't work!

    I am disappointed they don't "try" to make it right. I've been with Microsoft since there inception with the original Xbox and always seem to be defending them with friends. Can't say I will be doing that anymore. Just disappointing
Thema:

Can't launch ANY games (0x87de2713)

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