Cant Just delete my Xbox live account off of my microsoft account.

Discus and support Cant Just delete my Xbox live account off of my microsoft account. in XBoX on Consoles to solve the problem; I was really hoping it would not come to this but I am very angry when I talked to a customer support rep this was the only way he told me that I was... Discussion in 'XBoX on Consoles' started by NicholasSerafin, Jan 12, 2014.

  1. Cant Just delete my Xbox live account off of my microsoft account.


    I was really hoping it would not come to this but I am very angry when I talked to a customer support rep this was the only way he told me that I was able to complain so here it goes. I was hoping that I could change the Microsoft account under my Xbox
    live gamertag to another Microsoft account. When I went to do this it would not let me because it said my Microsoft account I was hoping to switch to already had an Xbox account. So I talked to customer service to see if they could get rid of the xbox account
    associated with my Microsoft account, they said they couldn't do it without erasing my whole Microsoft account. I didn't even want to have an Xbox live account hooked up to my Microsoft account but I have a windows phone so it made me make one. So I am getting
    punished for having more of your products? This is ridiculous I have spent so much money on Microsoft products and now I cant even simply remove an Xbox account.

    :)
     
    NicholasSerafin, Jan 12, 2014
    #1
  2. thomo
    thomo Guest
    thomo, Jan 12, 2014
    #2
  3. Managing my Xbox Live account

    How can I delete an xbox live account off my microsoft account so I can switch microsoft accounts on my real xbox account?
     
    ShrubbyApollo23, Jan 12, 2014
    #3
  4. Cant Just delete my Xbox live account off of my microsoft account.

    Hi there,

    -

    It sounds like you have gamertag A attached to Microsoft account A, and want to use Microsoft account B for gamertag A, but unwanted gamertag B is tied to it. Is that correct?

    -

    If so, you just need to do a gamertag shuffle with a new email.
    support.xbox.com/.../switch-gamertag-to-different-microsoft-account
    . once gamertag B associated with the new account (C), then associate gamertag A with the account you want. And have account C deleted/closed.

    -

    If this is more of a complaint in general, and not a support (assistance needed) issue, it really belongs in the Feedback section of the forums here:

    forums.xbox.com/.../default.aspx
    .

    -

    I hope this helps. If not, please elaborate more on the help you need so we can best assist.
     
    Mistress Sara, Jan 12, 2014
    #4
  5. ngocphi
    ngocphi Guest
    or the feedback button at the bottom of this page
     
    ngocphi, Oct 31, 2018
    #5
  6. Mistress Sara Win User

    Cant Just delete my Xbox live account off of my microsoft account.

    Hi there,

    -

    It sounds like you have gamertag A attached to Microsoft account A, and want to use Microsoft account B for gamertag A, but unwanted gamertag B is tied to it. Is that correct?

    -

    If so, you just need to do a gamertag shuffle with a new email.
    support.xbox.com/.../switch-gamertag-to-different-microsoft-account
    . once gamertag B associated with the new account (C), then associate gamertag A with the account you want. And have account C deleted/closed.

    -

    If this is more of a complaint in general, and not a support (assistance needed) issue, it really belongs in the Feedback section of the forums here:

    forums.xbox.com/.../default.aspx
    .

    -

    I hope this helps. If not, please elaborate more on the help you need so we can best assist.
  7. ngocphi Win User

    Cant Just delete my Xbox live account off of my microsoft account.

    or the feedback button at the bottom of this page
  8. Intro LIVE Win User

    Deleting account.

    Cant delete the account off LIVE. Thats just silly.
  9. Tedeez Win User

    Can't connect to Xbox Live after 12/6/11 update.

    i tried deleting the system cache and reset to the network factory default. then i shut my xbox off and turn it back on. i went through the connection test and it went through succesfully. but i still cant login to xbox live. i tried using my other account
    and it can log on just fine. so i tried deleting the current profile and download it back to my console. now i cant download. i lost it. i got error saying "sorry, xbox live profiles can't be downloaded right now. try again later". but when i delete my other
    account and download it, that works fine. its something to do with my current account. Microsoft, PLEASE fix this issue!

    this is very frustrating.
  10. TheLandNarwhal Win User

    one microsoft account with my gamer tag, another account for my windows 8.1. link them?

    Also, i cant delete the gamer tag that is on THIS email adress if that makes a difference. Ideally id just delete this xbox live gamer tag and then change the email from my real account to this email. but I also cant find a way to delete a gamer tag/xbox
    live account
Thema:

Cant Just delete my Xbox live account off of my microsoft account.

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