Can't join Xbox groups

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Clean your console's MAC, restart your internet devices for a few minutes and try again.

To clean the MAC follow this path
Settings>general>network settings>advanced settings>alternative MAC address and click clear and restart the console when prompted.

If the problem persists reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

Follow this path and select reset keeping games and app.
In 5 to 10 minutes you will finish reconfiguring your console

To reset the console>
Settings> System> Console Info> Reset Console

***Do not reset your console without having your account email and password.***

Hey Andrea,

When you say "impossible to join a group", do you mean that it says "Can't connect to Xbox Live party" or something similar to that?

Hi BloodhawK071,



I will be closing this thread as it is linked to a post from
[3/30/2019].You are more than welcome to start your own thread detailing the issue at hand
and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to help

Hello BloodhawK!

George here to help with this situation you're going through. Sounds like you're having trouble creating a "Looking for group" post. Does this happen with any device you try ? Have you checked to see if you get the same issue with another profile? Was there
ever a time when you were able to use the "Looking for group" feature from your Xbox App in the past? Give us a bit more information to be able to determine how to best assist you. You may also want to take a look in the
Minecraft Community Forums for more information or steps that might help.

I have tried everything you've told me but still nothing - I just get the same error messages. I reinstalled the app, changed privacy settings, rebooted my phone.

I get the same message by creating a looking for group post without edits.

I don't have an Xbox One yet but I am really in front of buying one I just don't know if it is still worth it right now in 2019 because I heard and saw on the internet that there will be a new Microsoft console coming out. I would really buy and Xbox One
but I don't know how long is it going to be supported, that's why some of my thoughts are telling me that I should wait for a new one.

So I would use this group feature for Minecraft for now.