Can't join multiplayer

Hi, my son is having the same issue being unable to join his friend’s minecraft realm when invited. The privacy settings are already set to allow multiplayer, join clubs etc and I renewed the Xbox live gold subscription.

I’d be so grateful for some help please?!

Awesome! You're welcome, mate.

Yes, do not know for sure why it happens though. :/

Thanks for your help. I was able to change my settings. I feel like if you aren't part of an Xbox family, you should be able to play multiplayer at the very least, with strict moderation, at my almost adult age.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey ElijahKelly, how are you today? Hope you're well.

In order for you to change the privacy settings on your account, that account needs to be an 18+ account.

Is your account 18+?

If not:

Try changing it this way.

https://account.xbox.com/en-us/Settings?rtc=1&a...

Go to the top right corner, click on your avatar

click on my microsoft account

Click on "Your Information" on the top tab

go on the date of birth

Change to a date that matches age 18+.

Once this is done, log out your microsoft account from all open browser sites,

wait 20 minutes for the updates to take effect on the server, then click the link below.

https://account.xbox.com/en-us/Settings?rtc=1&a...

Look for the Xbox One/Windows 10 Online Safety tab

And change the settings "You can play with people outside of Xbox Live", "You can create and join clubs", and "You can join multiplayer games" to Allow.

Once all that is done, wait another 20 minutes to update the changed settings and that's it.

Hi Henry! My name is Ricardo an independent advisor ready to help you with this situation!

Could you please explain a little more about what happens when you try to play multiplayer games?

If it's related to the settings on your account please be sure to have your settings according to this link

https://help.minecraft.net/hc/en-us/articles/36...