Can't invite child to Family Group

Try this part; using your own account, go to account.microsoft.com/family and create a new family group. Invite the child account into that family group as a member.

Then you can control all the settings you need.

Child isn't in a family group. I was going to do that and combine the accounts under a family but all I did was invite them and not go further. I did not confirm them to the family.

create a new adult account and then start a Family Group

invite your "child" account to join the Family group then use the adult account to change the online privacy settings to allow online multiplayer

https://support.microsoft.com/en-us/help/12413/microsoft-account-what-is-family-group

Hello, Matt S. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

Subscriptions are attached to the account used to acquire them. So, if you change of family group, your subscription will not be affected.

However, you need to manually invite the child account to the new family group, but first you need to remove the child account by:

Going to the Family section (https://account.microsoft.com/family/home) > click on the dots next to the child name > remove.

Then you can invite the child to the other family group.

Make sure to remove the child first, then you can repeat the steps with your account.

I hope you find this answer helpful to your inquiry. However, I'll remain attentive to any other one you may have.

Regards,

Arturo.

Hello Chelsea!

Thank you for posting in Microsoft Community.

To remove your kids from the old family account, you will need to sign into the old account and remove them from the family group. Since you have mentioned that the organizer Microsoft account has an old, deactivated email address, you may still be able to access the Microsoft account. just by entering the same password and the email address of the account.

Here are the steps to do so:

1. Sign into the old account at account.microsoft.com/family.

2. Select the child you want to remove from the family group.

3. Select "Remove from family group" and confirm the action.



Once you have removed your kids from the old family account, you can then send them an invite to join your new family group. Here are the steps to do so:



1. Sign into your new account at account.microsoft.com/family.

2. Select "Add a family member."

3. Enter your child's email address and select "Send invite."

4. Your child will receive an email invitation to join your family group. They will need to accept the invitation to join.



I hope this helps! Let me know if you have any further questions.

Sincerely,



Microsoft Community Moderator