can't install the xbox app +run games on said app

Discus and support can't install the xbox app +run games on said app in XBoX Games and Apps to solve the problem; confusing title but heres the run down, at the start of today I wasn't able to run and games, I was getting a error prompt giving me a file name and... Discussion in 'XBoX Games and Apps' started by Samanthabenedetti, Jan 23, 2022.

  1. can't install the xbox app +run games on said app


    confusing title but heres the run down, at the start of today I wasn't able to run and games, I was getting a error prompt giving me a file name and saying "the data is invald" and after talking to support they had me uninstall and reinstall the xbox app, only problem is when I tried to reinstall it I was getting a error code 0x8007000D

    :)
     
    Samanthabenedetti, Jan 23, 2022
    #1
  2. Jesse E' Win User

    can't install the xbox app +run games on said app

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    First try to reset the Store

    - Go to settings by pressing the Windows + i keys

    - Navigate to Apps >>> Applications and features.

    - Select the Microsoft Store application and then click Advanced Options.

    - Click the Reset button.

    - Confirm the reset by clicking on Reset again.

    - Check the store and see if the issue is resolved.

    If that doesn't work, then try to clear the Store cache;

    - Try and press the "Windows + r" keys and type "wsreset.exe" (without the quotes)

    - A command prompt window will pop up and close after a few seconds.

    - When the Store automatically check if the issue is resolved.

    If that doesn't help, next you can try to run the troubleshooter

    — Go to Settings by pressing Windows + i

    — Navigate to Update & Security >>> Troubleshooting.

    — Then select Windows Store Applications then choose the Run Troubleshooter.

    — It will launch and check for problems with the Microsoft Store. If it detects a problem, follow its recommendations to fix it.

    — When you're done, open the Store and check if the issue is resolved

    Last step is to reinstall the Store

    — Run Windows PowerShell as administrator. (Right click on the start button and click on 'Windows Shell - Admin)

    — Now to reinstall the Store, Copy and paste this command:

    Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register '$ ($ _. InstallLocation) \\ AppXManifest.xml'}

    — Open the Microsoft Store and check if the issue has been resolved.
  3. Samanthabenedetti Win User

    can't install the xbox app +run games on said app

    nether of those worked as well, the command prompt said it was successful but it still won't let me install the xbox app
  4. Jesse E' Win User

    can't install the xbox app +run games on said app

    First check if windows 10 is up to date. Make sure your time and date are correct on your windows settings.

    There is an "Optional Updates" button in the smallest print. Kindly check and perform the updates as well.

    Make sure that this is turned on "Receive updates for other Microsoft products when you update Windows" under Advanced Options

    Check for store updates: Start menu, select Microsoft Store > More > Downloads and updates > Get updates.

    If Updating the system doesn't help, I'll suggest you run a scan to check for problems and repair them.

    Press Windows + R, type cmd, and press Ctrl + Shift + Enter to run Command Prompt as administrator. Next type sfc /scannow in Command Prompt window, and press Enter to start to scan and repair corrupt system files in Windows 10.
  5. Samanthabenedetti Win User

    can't install the xbox app +run games on said app

    guess theres no other solutions then? cause if so I'm off to cancel my game pass sub cause no point in having a sub I can't use
  6. Samanthabenedetti Win User

    can't install the xbox app +run games on said app

    none of those worked, this is the error message powershell gave me

    Add-AppxPackage : Cannot find path 'C:\WINDOWS\system32\$ ($ _. InstallLocation) \ AppXManifest.xml' because it does
    not exist.
    At line:2 char:61
    + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register '$ ($ _ ...
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo : ObjectNotFound: (C:\WINDOWS\syst...ppXManifest.xml:String) [Add-AppxPackage], ItemNotFou
    ndException
    + FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

    the trouble shooter says that theres a problem with hanging or crashing apps that isn't fixed and that it can't do automatically
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can't install the xbox app +run games on said app

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