Can’t install The Outer Worlds

Hello @AndrewSchleicher1, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should troubleshoot is your persistent storage by selecting Profile & system > Settings > Devices & connections, and then selecting either Blu-ray and then select Persistent storage to clear it.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox:

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Ok, it's a problem with the outer worlds install. I just installed another little indie game from the same app and it's loading fine.

How the hell do I scrape every trace of the Outer Worlds install if you geniouses have hidden the install locations and files?!

Just wanted to say that I am having the exact same issue. Also with Outer Worlds. I have not found a solution yet. My experience was the following.

I had been playing Outer worlds for a few weeks without issue. About a week ago it suddenly refused to open. The other game I had installed, Age of Empires II, also would not open (previously it did open). I then uninstalled both games.

When trying to reinstall Outer Worlds the download refused to work. It simply does not start the download. No error message is displayed. The UI changes to the progress bar but then back to the install button immediately.

I then reinstalled the xbox game pass application. The Outer Worlds download still did not work.

I then tried to download Subnautica. This worked and is playable.

But I downloaded the gamepass for Outer Worlds so...

Sorry to hear it. Please try these following suggestions to see if any help.

Powercycle your console by holding the power button on it for 10 seconds till it shuts down. Unplug your modem/router for at least 60 seconds. When internet is back up turn on your console and check the download

If you're trying to install to an external hard drive then cancel the install and switch the download destination to the console. Vice versa if you're trying to install on the console and have an external.

If all else fails then do a factory reset on the console. There's an option to keep installed games and apps and your saves will be safe on the Cloud. Please be sure to cancel the download first.

You can read how to do a factory reset via this link https://support.xbox.com/en-US/xbox-one/console/reset-console-to-factory-defaults

Outer Worlds and the Outer Wilds; all the Fable and Fallout.