Can't Install Redeemed Game

Hi, if I'm not mistaken you'll need to uninstall the current games with gold version and then redeem the code. If you already have a game installed you can't usually then redeem a code for the game as the system sees you have the game installed already.

Hey Mister Cizl,

I can see the message with the promo code. If I choose the 'redeem code' option, it says that it has already been redeemed.

I however can't see the actual content under the 'Manage Game' menu - it hasn't been installed, and i can't install it (because I can't see it anywhere in the manage game menu or the xbox store).

Thank you!

Hi!

You can find your games following these steps:

1. Press the Xbox button to open the guide, and then select My games & apps >
   See all.
2. Under Full library > All owned games, you’ll see all games you own listed.

More information about how to find your games are available here:

Find your games and add-ons on Xbox

Regards

this is a load of rubbish. So much hassle just to have a game of co-op with my mate. Redeem code, register for Uplay, then can't have the game installed on HDD, delete from HDD, skip audio install, get told can't join game, restart game, install audio.
Why can't the game just disable the DLC like every other game out there? Absolute rubbish.

Hi,

Have you already redeemed a code?

If you've already redeemed your code, you can't redeem it again, in fact you don't need to. All you need to do is make sure you are signed in with the same account you redeemed the game on the Windows Store, search for the game and it will be available for
you do to install again.