Can't install owned game

Discus and support Can't install owned game in XBoX Games and Apps to solve the problem; When I bought my Xbox it came with a code for Halo: Master Chief Collection. I installed it played it for a while then uninstalled it for more space. I... Discussion in 'XBoX Games and Apps' started by Nick_Deleon01, Jun 16, 2020.

  1. Can't install owned game


    When I bought my Xbox it came with a code for Halo: Master Chief Collection. I installed it played it for a while then uninstalled it for more space. I recently bought a storage device but now it says i need to buy the game again. Is there any way to fix
    this?

    :)
     
    Nick_Deleon01, Jun 16, 2020
    #1
  2. iToak Win User

    Can't install owned game

    Very good info was not aware you can clear the cache by holding down the xbox button.
  3. Honda Man 04 Win User

    Can't install owned game

    Have you checked your purchase history with the account that you redeemed the code? The game should show in your history, which would mean that you should be able to redownload it.
  4. Exawt Win User

    Can't install owned game

    Revisa si esta en el perfil que comprarte el juego
  5. JoelAlves1987 Win User

    Can't install owned game

    Na verdade o que pode estar acontecendo e talvez voce nao esta logando com a conta em que voce resgatou o jogo.
  6. DakkaRaptor Win User

    Can't install owned game

    Hi there. Make sure that you are logged into the account that you used the code on. If you are then first try clearing the cache by holding the power button in for 15 seconds or until it powers down wait aprox 30 seconds and power back on. If this fails
    try doing a sof reset by choosing to restart console and choosing the option to keep games and apps. If this fails try removing your account and re adding it. If this fails it could be that its one of the games that is having download issues and will hopefully
    be fixed in the next update. I hope one of these help and hope you are safe and well during these hard times.
Thema:

Can't install owned game

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