Can't install Killer Instinct ( Windows 10)

Discus and support Can't install Killer Instinct ( Windows 10) in XBoX Games and Apps to solve the problem; I'm having a problem with Windows Store. Every time I try to install "KI" I've got an error 0x80070057 (bought a game last year, worked fine.... Discussion in 'XBoX Games and Apps' started by dragomirov37, Jan 31, 2017.

  1. dragomirov37
    dragomirov37 Guest

    Can't install Killer Instinct ( Windows 10)


    I'm having a problem with Windows Store. Every time I try to install "KI" I've got an error 0x80070057 (bought a game last year, worked fine. Uninstalled it before new hardware upgrade and now can't install it again ).

    :)
     
    dragomirov37, Jan 31, 2017
    #1
  2. Mister Beep
    Mister Beep Guest
    Killer instinct + definitive edition

    Hey there,

    If you're playing on Windows 10, be sure to navigate to the 'My library' section of the Windows Store and install all content associated to Killer Instinct. Once everything is installed, give it another shot and let us know how it goes.
     
    Mister Beep, Jan 31, 2017
    #2
  3. Catherine Cus.
    Catherine Cus. Guest
    killer instinct definitive edition for windows 10

    Hi,

    The current version of your Windows 10 device is one of the requirements to consider before installing Killer Instinct: Definitive Edition. We recommend that you follow the steps provided on this

    link     on how to find out if a game will work on your Windows 10 device. This can help us determine if you're using the version of Windows which is required for the game.

    Refer to
    Killer Instinct on Windows 10 FAQ     for more information.

    Keep us updated with the outcome. We'd be glad to further assist you.
     
    Catherine Cus., Jan 31, 2017
    #3
  4. Catherine Cus.
    Catherine Cus. Guest

    Can't install Killer Instinct ( Windows 10)

    Hi,



    For better assistance, kindly provide us the following details:

    1. Are you able to download other games?

    2. Are you using the same Microsoft account you’ve used to purchase the game?

    In the meantime, we recommend running the Windows apps troubleshooter provided on this

    link    . This may help in resolving issues regarding the Windows Store application.

    If the issue persists, kindly perform the following steps on how to manually reset Windows Store.

    1. Press the Windows + R keys to open the Run dialog box.

    2. Type WSReset.exe and click OK.

    3. The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.



    Let us know how it goes.
     
    Catherine Cus., Feb 1, 2017
    #4
  5. dragomirov37
    dragomirov37 Guest
     
    dragomirov37, Feb 1, 2017
    #5
  6. Catherine Cus.
    Catherine Cus. Guest
    If the game is available on the region where you migrated your account, then you should still be able to download the game.

    To further isolate your concern, kindly visit this
    link     and follow the steps on how to perform a clean boot. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10.



    Let us know how it goes.
     
    Catherine Cus., Feb 3, 2017
    #6
  7. dragomirov37
    dragomirov37 Guest
     
    dragomirov37, Feb 14, 2017
    #7
  8. Catherine Cus.
    Catherine Cus. Guest

    Can't install Killer Instinct ( Windows 10)

    It's good to know that your concern has been resolved. If you need further assistance, don't hesitate to get back to us anytime.
     
    Catherine Cus., Nov 2, 2018
    #8
  9. dragomirov37 Win User

    Can't install Killer Instinct ( Windows 10)

    Hi,



    For better assistance, kindly provide us the following details:

    1. Are you able to download other games?

    2. Are you using the same Microsoft account you’ve used to purchase the game?

    In the meantime, we recommend running the Windows apps troubleshooter provided on this

    link    . This may help in resolving issues regarding the Windows Store application.

    If the issue persists, kindly perform the following steps on how to manually reset Windows Store.

    1. Press the Windows + R keys to open the Run dialog box.

    2. Type WSReset.exe and click OK.

    3. The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.



    Let us know how it goes.
    Thank you for your response. The situation has not changed. Could this be connected to licenses, f.e. due to a change in the regional settings of xbox live account? And the current methods of payment is still use the old regional currency.
  10. Catherine Cus. Win User

    Can't install Killer Instinct ( Windows 10)

    Hi,



    For better assistance, kindly provide us the following details:

    1. Are you able to download other games?

    2. Are you using the same Microsoft account you’ve used to purchase the game?

    In the meantime, we recommend running the Windows apps troubleshooter provided on this

    link    . This may help in resolving issues regarding the Windows Store application.

    If the issue persists, kindly perform the following steps on how to manually reset Windows Store.

    1. Press the Windows + R keys to open the Run dialog box.

    2. Type WSReset.exe and click OK.

    3. The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.



    Let us know how it goes.
  11. Catherine Cus. Win User

    Can't install Killer Instinct ( Windows 10)

    It's good to know that your concern has been resolved. If you need further assistance, don't hesitate to get back to us anytime.
  12. Catherine Cus. Win User

    Can't install Killer Instinct ( Windows 10)

    If the game is available on the region where you migrated your account, then you should still be able to download the game.

    To further isolate your concern, kindly visit this
    link     and follow the steps on how to perform a clean boot. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10.



    Let us know how it goes.
  13. dragomirov37 Win User

    Can't install Killer Instinct ( Windows 10)

    Hi,



    For better assistance, kindly provide us the following details:

    1. Are you able to download other games?

    2. Are you using the same Microsoft account you’ve used to purchase the game?

    In the meantime, we recommend running the Windows apps troubleshooter provided on this

    link    . This may help in resolving issues regarding the Windows Store application.

    If the issue persists, kindly perform the following steps on how to manually reset Windows Store.

    1. Press the Windows + R keys to open the Run dialog box.

    2. Type WSReset.exe and click OK.

    3. The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.



    Let us know how it goes.
    The problem is solved. Obviosly , the game requires installation on the system drive only.
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Can't install Killer Instinct ( Windows 10)

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