Can't install into specific drive.

AnthonySouther · Oct 6, 2023

I am trying to install any game to my G: drive. Doesn't matter the game I get error 80070002. Can install the same game immediately into any other drive but not the G: drive. I also cannot change the install drive to the G: drive it automatically changes it back to C: drive or D: drive which ever was selected last.

Things I have tried:

I have REPAIRED and RESET the app.

I have uninstalled and reinstalled the app

I have removed the drive and folder and recreated them from the G: drive

I have tried selecting different folders in the G: drive

I am at my wits end and appreciate any help. I can still install the games in other directories, but I specifically want them in the G: drive.

:)

CarTzy

Hello AnthonySouther,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having trouble installing games to your G: drive. This error code usually indicates that there is a problem with the file system or the permissions of the drive. To help you resolve this issue, I would like to ask you a few questions:

- Have you formatted your G: drive as NTFS or FAT32?

- Do you have enough free space on your G: drive to install the games?

- Do you have full control over your G: drive in the security settings?

- Have you tried running the troubleshooter for Windows Store apps?

Here are troubleshooting steps you can perform:

- Make sure that your G: drive is formatted as NTFS and not FAT32 or exFAT. You can check this by right-clicking on the drive in File Explorer and selecting Properties. If it is not NTFS, you will need to back up your data and reformat the drive.

- Make sure that your G: drive has enough free space to install the games. You can check this by right-clicking on the drive in File Explorer and selecting Properties. If it is full or nearly full, you will need to delete some files or move them to another drive.

- Make sure that your G: drive has the correct permissions to install games. You can check this by right-clicking on the drive in File Explorer and selecting Properties, then Security. You should see your username or a group that includes you, such as Administrators or Users, with Full control checked. If not, you will need to edit the permissions or contact your system administrator.

- Try running the Windows troubleshooter for storage devices. You can do this by typing troubleshoot in the search box on the taskbar and selecting Troubleshoot settings. Then, under Hardware and devices, select Run the troubleshooter and follow the instructions.

-Try creating a installation path: G:\Users\username\AppData\Local\Packages and set this as the installation location

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

CarTzy

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Thank you for understanding.

HassanB

The Ethernet Cable wouldn't be the issue here. The issue with this specific error code is that the XBOX 360 can't detect your storage device for your XBOX 360 to install the update.

If you can't get it to install correctly with that hard drive, try to remove the hard drive and use a USB Flash Drive and configure that with your XBOX 360 and try to install the update then.

Kev7420

what is the error code? also make sure to have enough free space

MartinCarson3

0x8000ffff

Have plenty of space and I tested with other games and it works fine.

Can't install into specific drive.