Can't install Gears of War 4 from Windows 10 Store

Hey there,

Don't fret, all Xbox Play Anywhere games such as Gears of War 4 play on both Xbox One and Windows 10 PC. First, make sure your Windows 10 PC has been fully updated with the Anniversary Update. You can find Windows updates by searching 'Check for updates'
within the Start menu.

Once you've done that, open the Windows Store and navigate to the Gears of War 4 product page to install the game. You must be signed into the same Microsoft Account that owns the Gears of War 4 license to be able to download and install the game on Windows
10.

Keep us posted how it goes!

Hey FlyingSteven,

Are you signed into the Windows 10 PC with the same account that digitally owns Gears of War 4? If so, navigate to 'My library' within the Windows Store app on Windows 10 and Gears of War 4 should be listed in your library. If you don't see it there, your
Windows 10 PC may need to be updated. You can update your PC by searching 'Check for updates' within the Start Menu.

Hope this helps!

Hi there Cayolargo,

Thanks for reaching out here in Xbox Forums. I'm sorry to hear about the issue with Gears of War 4 crashing on Windows 10.

I recommend trying the following troubleshooting articles for more assistance:

• Troubleshoot Gears of War 4 on Windows 10
  
• Gears of War 4 FAQ
  

Try this out and let us know the results.

Purchasing Gears of War 4 on Windows 10 PC will automatically unlock the Xbox One version as long as you use the same Microsoft Account that the game was purchased on Windows 10 with. Purchasing any Xbox Play Anywhere game requires no further action to play
it on both platforms.

You can find Gears of War 4 in your 'Ready to install' list on Xbox One. Hope this helps!

Hi,

You need to check if Gears of War 4 is reflecting in your Xbox Profile's game library online. To proceed, click this
link with your Microsoft account logged in.

If your Microsoft account has the license of the said game, here are the steps on how to download and install a game on Windows 10.

1. 1. Using your Microsoft account, sign in to the PC where you want to install your games.
2. 2. On the Start screen, select the Store icon.
3. 3. In the Store, select Games from the menu.
4. 4. Search for Gears of War 4.
5. 5. Select Install to download and install the game.

Keep us posted.