cant install gaming services

Hello QW
My name is Ezequiel. I'm an Independent Consultant and I'm happy to help you today. Yes I will help you, the problem is with your PC or Xbox?

Hello Chris A, My name is David. I am an independent advisor, happy to help you today.

If you're experiencing issues installing Game Services on your Acer Windows 11 laptop and you've already tried several troubleshooting steps, here are a few additional suggestions you can try:

Reset the Microsoft Store cache: Sometimes, issues with the Microsoft Store cache can prevent installations. You can try resetting the cache by following these steps:
a. Press the Windows key + R to open the Run dialog box.
b. Type "wsreset.exe" (without quotes) and press Enter.
c. The Microsoft Store will open briefly, and the cache will be reset. Wait for the process to complete and then try installing Game Services again.

Reset the Microsoft Store app: If resetting the cache didn't resolve the issue, you can try resetting the Microsoft Store app using the following steps:
a. Press the Windows key + I to open the Settings app.
b. Go to "Apps" and then select "Apps & features."
c. Scroll down and find Microsoft Store from the list of apps.
d. Click on Microsoft Store and select "Advanced options."
e. In the Advanced options, click on the "Reset" button.
f. Restart your laptop and try installing Game Services again.

Check your Microsoft account: Ensure that you are signed in with a valid Microsoft account on your Windows 11 laptop. Verify that your account has the necessary permissions to install apps from the Microsoft Store.

If nothing of the above works my advise is to try create a new user account: Temporarily create a new user account on your Windows 11 laptop and try installing Game Services from that account. This will help determine if the issue is specific to your user profile or if it affects multiple accounts.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.
Best regards.

Ok, i could download the xbox app, but it stays the same message. I verified and YES i have the app downloader.

I unistalled de xbox app, now im installing it, but de download is stuck.

I understand. Uninstall the app and install it again. Check if there are any pending updates, both system and application only. See you soon