can't install games through Xbox App on PC

Discus and support can't install games through Xbox App on PC in XBoX on Windows to solve the problem; I can't install any games from the App. They always end up with "error: unexpected error". I've uninstalled the Xbox App, formatted the entire drive,... Discussion in 'XBoX on Windows' started by ilozen2, Feb 20, 2021.

  1. ilozen2
    ilozen2 Guest

    can't install games through Xbox App on PC


    I can't install any games from the App. They always end up with "error: unexpected error".

    I've uninstalled the Xbox App, formatted the entire drive, reinstalled the app and the issue persists.

    :)
     
    ilozen2, Feb 20, 2021
    #1
  2. Supratanky Win User

    Can't install games on PC through Xbox App

    Hello, Powershell tip worked, thank you :)
  3. Supratanky Win User

    Can't install games on PC through Xbox App

    I've tried that, I can't find the KB5004476 updates.

    I've also tried to clean the cache with wsreset, I've re-installed the app and I've also restarted the computer.

    Is there any other possible fix?
  4. XBF Mohammed C Win User

    Can't install games on PC through Xbox App

    Microsoft has published an update to fix this issue. To install the update, follow these steps:

    1. Select the Start button in the lower-left corner of the main screen, and then select Settings.
    2. Select Update & Security > Check for updates.
    3. Select View optional updates, and then select update KB5004476 from the list.KB5004476
    4. Select Download and install.
    5. Once the update is complete, restart your device.
    6. You should now be able to install, update, and launch games.
  5. MateusFontana Win User

    Can't install games on PC through Xbox App

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. I'm sorry you're having this problem.

    Please try the solutions below.

    Solution 1:

    1. Type CMD in the search bar;

    2. Right-click Command Prompt and click Run as administrator;

    3. At the Command Prompt screen type wsreset.exe and press Enter;

    Wait for the process to finish and restart the computer.

    Solution 2:


    Select the Start button, then go to Settings > Update and Security > Windows Update

    *Install the latest updates if you have any.

    Solution 3:

    Open RegEdit as an administrator and delete the following Services:

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet]

    PC reboot

    Install gaming service like you would normally

    Solution 4:

    Go to your windows settings, go to the tab>applications and resources>Search for Gaming Services, click on it, go to advanced options, and tap repair.

    Solution 5:

    Launch PowerShell as an administrator and enter “get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers”

    In the same powershell window, enter "start ms-windows-store://pdp/?productid=9MWPM2CQNLHN"

    *I hope this can help you.
  6. FilthyG0blin Win User

    Game Pass for PC - Hello Neighbour comes up with 'Game pass needs renewing' error but everything else works

    Ok, loading up the Game pass app and searching for 'Hello Neighbour' it strangely found 4 results. 2 PCs version and 2 console versions. (maybe one is an old beta, or a Demo or something, unsure). First one comes up with the following when clicking on install:

    No PC Available

    We can't find a PC that satisfies the system requirements of this game. Please sign in to a PC with the required configuration and try again.

    The second one comes up with the following when clicking on install:

    Install on Xbox

    Try again later. We can't add this to your queue at the moment

    So neither will install remotely through the app. As a further test, I tried to install Sea of Thieves remotely through the app and that worked fine.

    Cheers,

    Edit: sorry, forget to add this is through the android version of the gamepass app.
Thema:

can't install games through Xbox App on PC

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