Can't install games through the Xbox app on Windows

Hi Gambledorf! My name is Ricardo an independent advisor ready to help you with this situation

Clear and reset Store cache in Windows 10

Step 1: Close Windows Store app if it’s running.

Step 2: In the Start menu search box, type WSReset (Windows Store Reset) to see Wsreset in the search results.

Step 3: Right-click on WSReset and then click Run as administrator option.

Step 4: restart Pc and Modem/router

Hi,

Make sure Remote Access is enabled on your Xbox:

Xbox Dashboard > All games & apps > Full Library > Remote Access: ON

Cheers!

-Ozgur

Open RegEdit as an administrator and delete the following Services:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet]

Reboot PC

Install gaming service like you would normally

https://www.microsoft.com/store/productId/9MWPM...

thank you for the reply. unfortunately, that didn't work.

Hi NK. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

The Game Pass issue is known and awaiting a fix. Some solutions that are working are here:

https://www.reddit.com/r/theouterworlds/comment...

If that's not enough then I'll give you everything possible to repair the store. Even if you've tried a step please do it over in this sequence. If any steps cannot be performed then report it and move on to the next:

1) Try updating Store apps:
https://support.microsoft.com/en-us/help/402625...

2) Make sure you have the latest Windows 10 version 1903 in Settings > System > About and if not skip to Step 10 to install it by the most stable method.

3) See if the fixes here help:
https://www.pcworld.com/article/3053099/windows...

4) Try running the Windows Store apps Troubleshooter at Settings > Update & Security > Troubleshoot.

5) Try resetting the Store cache:
http://www.thewindowsclub.com/reset-windows-sto...

6) If that fails go to Settings>Apps and highlight Microsoft Store, choose Advanced Settings, then Reset. After it resets, restart PC.

7) If that fails then reinstall Store. Type CMD in Start Search, right click Command Prompt result to Run as Administrator, copy the following code and paste it into the box using the Edit tools from Box's top left dropdown menu, press Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage *WindowsStore*).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

8) Clear the LocalCache Folder: Open Run by pressing the Windows key + R hotkey.

Copy and paste %localappdata% in Run and click OK.

Open Packages> Microsoft.WindowsStore_8wekyb3d8bbwe > LocalCache folder.

Press the Ctrl + A hotkey to select all content within the LocalCache folder.

Press the Delete button.

9) If these all fail then go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done:

http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account because of the
serious and persistent problem with corrupted accounts. Then continue with the other steps to go over your install most thoroughly.

10) If nothing else works then do a Repair Install, by installing Media Creation Tool and then choosing to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest
version.
http://windows.microsoft.com/en-us/windows-10/m...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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