Can't install games on my pc (Error code: 0x80070005)

MagicBanana223 · Dec 9, 2021

Every time I try to install a game on my computer, once the game reaches 100% install progress, it stops and there is an error message by the game. I have restarted my computer multiple times and it didn't fix the issue.

:)

Obsessive Power

Hi,

Error 0x80070005 is an 'access denied' error code. It means that games and apps can't be installed due to file access restrictions.

Did you use D:\ drive on a previous PC or previous install of Windows 10?

Games and Apps on Windows 10 Store install to a folder called 'WindowsApps', if this folder already exists on your drive, you won't be able to install games.

Obsessive Power

Hi,

Error code 0x80070005 is an access denied error. Did you take this other drive from a different PC or previous Windows install?

FizzyOnPc

Hi! Yes I have bought the game through the game pass for PC. The error codes I receive are as followed;

1. 0x80073d0d

2. 0x803fb107

3. 0x80070005

It also doesn't want to install the "Digital Ownership" since it need Admin privileges. Which my PC and current user do. I can't find a way to solve that issue as well.

- Fizzy

MagicBanana223

I did all of those steps and my games will still not install.

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

These steps can help you, give it a try.
Check for updates on Windows Update, update everything including optional/additional updates.
1. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
2. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
3. Open the Microsoft Store app, library>get updates and update everything.
4. Press the Windows Button then type Services.
Right-click over the Services App from the list of results.
Then select Run as Administrator
Scroll to the bottom and find the following services:
IP Helper
Xbox Live Auth Manager,
Xbox Live Game Save,
Xbox Live Networking Service,
Gaming Services.
Do this with each of the services listed above.
Right-click over the service and select Properties.
Find the Startup type section and make sure it’s set to Automatic.
If the service isn’t started, click Start to start the services.

Click Apply and OK to save changes.

5. Restart your PC, log in to both apps and see if that solves the problem.

Can't install games on my pc (Error code: 0x80070005)