Can’t install games off of a disc

I would recommend trying theses steps:

1. Eject the disc from your console.
   
2. Press the Xbox button to open the guide.
   
3. Select Profile & system > Settings > System > Storage devices.
   
4. Select Clear local saved games.
   
5. Select Yes to confirm.
   
6. Once your console restarts, try installing the game again.
   

Thanks for contacting us my name is Samy, I am an Xbox Gamer and I will be helping you today.

How are you?

Remove the disc from the console, do these 2 steps below, and try again, please.

Step 1: Clear the storage cache on your console.

Press the Menu key on your controller.

Click Settings, devices and streaming and then go Blu-Ray.

Select Persistent Storage.

Click Clear Persistent Storage 3 times

Step 2: Power cycle your console.

Turn off the Xbox console by pressing the Xbox button on the front of the console until it shuts down completely.

Unplug the console's power cable, wait 10 seconds. Be sure to wait 10 seconds, this step resets the power supply. 

Plug the console power cable back in, turn on your Xbox.

have you connected to the internet?

most disks pull the rest of the installation files from live

like for some reason, I can’t play Xbox one game discs cuss they won’t install. I can only install and play Xbox 360 game discs and games that have been installed from the store.

Are you installing off of a disc or completely off of Xbox Live. If you are installing completely off of Xbox Live then you may have the 20 gig update and the game install working against each other slowing it down. If you are doing it off of a disc, then
disconnect your Xbox One from the internet and install the game completely off of the disc and then reconnect and install updates.