cant install games from the xbox app

Hey

I cant tell fully has your screenshot doesnt include the full page but that looks like your trying too install the game from microsoft.com. You cant install games too PC from the website you need too use the xbox beta app.

You can install the app from the microsoft store but you do need too be on windows 10 version 1903 in order too install

https://www.xbox.com/en-GB/xbox-game-pass/pc-games#

Hi Hbxz,

I am glad to hear that your issue has been resolved. Have a wonderful day and Happy gaming.

ye it seemed like i didnt update my pc or the app either way it works now

Hi, hbxz,

I hope you are doing well today. Welcome to the Xbox Community. Thank you for reaching out to Xbox Forums. You are having issues with installing games on the Xbox App. Also, have you checked within the Windows store to make sure you have updated the app? I am happy to help and provide some suggestions. Hopefully, we can find a solution.

Solution1: Use the System File Checker tool to repair missing or corrupted system files. If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Sometimes corrupted files can cause issues.

Solution2: Reset Windows 10 store & Xbox app

1. Open Settings.

2. Go to Apps -> Apps & features.

3. Look for Microsoft Store/Xbox App and click it on the right side.

4. The advanced options link will appear. Click it

5. Next, click on the Reset button to reset Microsoft Store/Xbox App to the default setting.

Solution3: Try reinstalling the Gaming Services package on your Windows 10 device:

1. Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).
   
2. In the Administrator: Windows PowerShell screen, type the following command and press Enter:
   
3. Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers
   
4. 
   

Solution4: Play games offline on Windows 10 using Offline mode; this error could also be attributed to issues with the Microsoft store not recognizing your entitlement to the game. Would you please click on this link Play games offline on Windows 10 using Offline mode | Xbox Support. Then scroll down and click on the drop-down arrow and look at the steps for How to enable offline play on your device.

I hope these suggestions help! If this answers your question, please mark the thread as "Answered." If your problem persists, please let me know, and we can continue to work on this issue and try to resolve it.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello DirectCloud7529, have you checked if you have the latest version of Windows installed, at 21H2, because recently came out the latest update to Windows 10 and 11.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates often seen as optional, Microsoft released major fixes this week, and make sure you have the Xbox Companion App installed.

If you haven't updated yet, click the link below, update and then make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also make sure all Xbox Apps are up to date in the store.