Can't install game on gamepass

And I can't install games from the store or gamepass!!!!

Thats great you managed to fix it!

Have a wonderful day. -Lumie

Hi there AidanDegg.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with downloading your game.

The error code 0x87e0000f usually indicates an issue related to the installation process, such as problems with files or network interruptions. Here are some detailed steps and solutions to resolve this problem:

Check System Requirements
Ensure that your PC meets the minimum system requirements for Torment: Tides of Numenera. Insufficient system specs can sometimes cause installation issues.

Verify Storage Space
Make sure you have enough disk space for the game. Sometimes, the installation may halt if there isn't sufficient storage.

Restart the Game Services
Close and reopen the Xbox app to refresh the service.
Sometimes the problem lies with the Windows Store services that the Xbox app uses. Close and reopen it.

Update Windows
Ensure that your Windows is up to date:

Go to Settings > Update & Security > Windows Update and check for updates. Install any available updates and restart your computer.

Update the Xbox App and Windows Store
Open the Microsoft Store, click on the three dots in the top-right corner, and select Downloads and updates.
Click on Get updates to update all apps, including the Xbox app and the Microsoft Store.

Check for Xbox Services
Ensure the necessary Xbox services are running:

Press Win + R, type services.msc, and press Enter.
Check that the following services are running and set to Automatic:
Xbox Live Auth Manager
Xbox Live Game Save
Xbox Live Networking Service

Gaming Services

Reset the Xbox App
Go to Settings > Apps > Apps & features.
Find the Xbox app, click on it, and select Advanced options.
Click on Reset.

Clear the Microsoft Store Cache
Press Win + R, type wsreset, and press Enter.
This will clear the cache of the Microsoft Store and may resolve installation issues.

Reinstall Gaming Services
Press Win + X and select Windows PowerShell (Admin).
Enter the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

Then, reinstall the gaming services by entering:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
Install the services again from the Microsoft Store.

Check for Corrupted Files
Open the Command Prompt as an administrator.
Type the following command and press Enter:

sfc /scannow
This will scan and repair any corrupted system files that might be causing the issue.

Network Issues
Ensure your internet connection is stable:

Use a wired connection if possible.
Restart your router.
Disable any VPNs or proxies that might interfere with the download.

Change Installation Location
Open the Xbox app, go to Settings > General.
Under Drive selection, choose a different drive for installing games.

Reinstall the Game
Uninstall any partial installations of Torment: Tides of Numenera.
Restart your computer.
Attempt the installation again from the Xbox app.

Check for Disk Errors
Open a Command Prompt as an administrator.
Type the following and press Enter:
chkdsk /f /r
This will check and repair any disk errors that might be causing the installation to fail.

Disable Antivirus/Firewall
Temporarily disable any antivirus or firewall software that might be interfering with the installation. Ensure you re-enable it after the installation is complete.

I hope this helps.

I shall be here for your response. -Lumie

Hi

I tried to reinstall it after restarting my system which worked - Not sure why but that did the trick!

Thanks for your help anyway

All the best!

Since you have gamepass and if the games are still on gamepass just go download them again.

That's exactly what I want to do.

I can't download them, though, because I installed my old hard drive in a new computer. The app keeps telling me I can't install the games on the old drive, because data from another device is still installed, but I also can't uninstall the old data.