Can't install game I purchased

Discus and support Can't install game I purchased in XBoX Games and Apps to solve the problem; Bought Mafia definitive edition on my xbox series x. Bought on Microsoft store, and it would not let me play when downloaded. Tried uninstalling and... Discussion in 'XBoX Games and Apps' started by Westley Reaves, Mar 11, 2023.

  1. Westley Reaves
    Westley Reaves Guest

    Can't install game I purchased


    Bought Mafia definitive edition on my xbox series x. Bought on Microsoft store, and it would not let me play when downloaded. Tried uninstalling and downloading again. And now it's telling me to buy it to own. Which I have my receipt and bank statement. I need a refund or code to game.

    :)
     
    Westley Reaves, Mar 11, 2023
    #1
  2. Rostom L Win User

    Can't install game I purchased

  3. HollyBuxton Win User

    Minecraft downloading/purchasing

    Hi, Radiant Sword X.

    Unfortunately I can't even install the game.

    I've purchased it but can't install it to my device
  4. Francia J. Win User

    Can't Install Purchased Game

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    I'm sorry for the trouble, but all successful transactions are added to our order history in real-time this means that in order for us to locate the game we need to have the order transaction.

    If it's not showing on your end. It can be on a different Microsoft account of yours or it was shared with you via a family member or a friend on your previous console.
  5. HomegrownSilky Win User

    Can't install game, but also can't purchase it

    This is the one that Smwutches is referring to.


    [​IMG]
  6. Smwutches Win User

    Can't install game, but also can't purchase it

    That's the Xbox version. The one you want is specifically listed as Minecraft for Windows 10.
Thema:

Can't install game I purchased

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