Can't install game I bought

Discus and support Can't install game I bought in XBoX on Consoles to solve the problem; Hi all, I bought Minecraft today but can't install it. It appears in my purchases list, but it says I need to register a device to my account, but my... Discussion in 'XBoX on Consoles' started by EScott19, Nov 10, 2021.

  1. EScott19
    EScott19 Guest

    Can't install game I bought


    Hi all, I bought Minecraft today but can't install it. It appears in my purchases list, but it says I need to register a device to my account, but my device IS registered to my account! I don't understand how I can fix this. Frustrated!

    :)
     
    EScott19, Nov 10, 2021
    #1
  2. Nursemorph Win User

    Can't install game I bought

    Did you buy the right version? Did you buy the PC version when you have a console or vice versa? That message usually means you have bought the wrong version if the game isn't a Play Anywhere game, which MC isn't (far as I know)
  3. SammyVS Win User

    Can't install game I bought

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Open the Microsoft Store app on your Windows 10, log in with the account that purchased the game in the upper right corner, after logging in to the account look for the game in the app and install.
  4. Kimmy_24 Win User

    I can't install a game I bought

    Hi, Zoey. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

    If I may ask, are you trying to install it on Xbox or PC? Kindly also double check your transaction thru https://account.microsoft.com/billing/orders to make sure that you're on the right account where it was purchased.
  5. OpticRJames Win User

    Bought a game but can't install it

    I see. Are you using a console or a computer to play the game?
  6. OpticRJames Win User

    Bought a game but can't install it

Thema:

Can't install game I bought

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