Can't install Dark Souls 2, every other game is fine. (Error 0x87e0000f)

Hi, are you using an external HDD or the internal? in this case, you can try to switch to internal drive to see if this fix the issue.

I am using internal. My download has been resumed but I will wait until the download is complete before commenting anything else, after all it has given me this installation error several time throughout the download.

Hello krayzeeeeeeeeee,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
krayzeeeeeeeeee!

Did you end up working this out? I bought the game today and cant get it past 171mb no matter what i try. Really bloody annoying

This error may mean one of the following:

• The Xbox One console doesn't have the latest update.
• The Xbox Live Service is temporarily unavailable.
• The console is having trouble connecting to Xbox Live.
• The game or app download may need to be canceled and then downloaded again.

Solutions

Solution 1: Check for a system update

If you're having problems when trying to download an Xbox One game or app, you may need to update your console. If you want to connect to Xbox Live, you must have the latest console software. New games might also require the update before you can play
them.

To see if there's a system update available, follow these steps:

1. Press the Xbox button to open the guide.
2. Select Settings, and then select All Settings.
3. Select System.
4. Select Console info & updates.

If there's an update available, it'll be listed at the bottom of the first column. If not, you'll see "No update available."



Note System updates vary depending on the power mode you're using on your Xbox One console. To learn more about the Xbox One power mode options and how they work with system updates, see About
system updates on Xbox One.

Solution 2: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Affected platforms:

Xbox 360, Xbox One, Xbox on Windows 10, Xbox on other devices

Affected services:

Signing into Xbox Live

Latest update

Were you having issues signing in to Xbox Live? We're happy to say we've got the problem fixed and everything is back to normal. We're grateful for you patience while we worked, Xbox members!

Solution 3: Test your Xbox Live connection

If you've previously been able to connect to Xbox Live using your current console and network setup, but you can't connect now, try the testing your Xbox Live connection.

If you're unable to connect to Xbox Live, the first step is to run the network connection test on your Xbox One console to see what's causing the problem. Here's how:

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All settings.
4. Select Network.
5. On the right side of the Network Settings screen, select Test network connection.

If you can't connect to Xbox Live, the test will show you where in the connection process the error occurs. It'll also tell you what type of error it is. Make a note of this information, and then go to the Xbox One Network Connection Error Solution to resolve
the problem.



Solution 4: Cancel and redownload the app or game

Step 1: Cancel the download

It's easy to cancel your current download. Here's how:

1. To return to the Home screen, press the Xbox button to open the guide, and then select Home.
2. On Home, move right and select My games & apps. Select Queue.
3. Highlight the active download or installation.
   
   Note Active downloads appear with a progress bar along the bottom of the game or app's tile.
4. Press the Menu button on your Xbox One controller.
5. Select Cancel.

Step 2: Redownload your game or app

To download the game or app again, search for the title in Microsoft Store on Xbox One, select it, and then select Install. You can also redownload your content by scrolling right within My games and apps to the Ready
to install section.

• 0x8b050066

This may mean that there's a problem with Xbox Live, or that your console has encountered an unexpected error.

Kind regards , Xbox Ambassador

If my answer has helped, then please upvote or mark as an answer.

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