Can’t install certain games

Je057 · Sep 12, 2021

Hello,

Recently I tried to install Forza horizon five but it won’t install because it says I need to install it on a system drive. I have two drives, E and C. C being the main one and it will not install on e even though it is an internal drive. I spoke to a support advisor and they told me to update the latest version and swap my settings in the store menu page in settings. The settings have been changed and then I updated and have checked and they are still the same but I cannot install FORZA Horizon 5 whatever I try and my system disk doesn’t have enough space to install it on. I have never had this problem before.

Please see the photo at the bottom

It reads: this needs to be installed on a system drive. To override your preference pick a system drive with at least 80GB.

My E drive has 400GB on yet is still not appearing.

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll recommend you try moving some apps to the E drive and create enough space on the C drive to install Forza 5.

Xd Hunters

Why can’t they just delete that certain game

Tomm_A

Hello DEANNE Jackson,

Greetings!

Thank you for posting in Microsoft Community.

Based on the description, the child account cannot join online or multiplayer games due to an error. Let us check and see on what we can do to help resolve your concern in a timely manner.

As per your description, the child account wants to join the game and there is a prompt to change the online and privacy settings of the child account to be able to play online and multiplayer games. To change the online and privacy settings of the child account, the parent or organizer of Xbox Family settings app must sign in the account.xbox.com/settings and click on child profile to make changes. The child can only see the settings. The option to join multiplayer games must set to allow. See the steps and screenshot below: Note: highlighted in yellow must be set to allow.

Log in to https://account.xbox.com/settings with the parent’s Microsoft account.
Click the child account's profile.
In the navigation tabs, click Xbox Series X|S, Xbox One, and Windows 10 devices Online Safety
Select Allow for You can create and join clubs, and You can join multiplayer games.
Then click Submit

To enable chat for people not on the child's friends list:

In the table header:

Click Privacy
Select Others can communicate with voice, text, or invites.
Select Friends or Everyone then click Submit.

For reference, see:

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Tomm_A

Hello,

We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).

Thank you for your understanding.

Respectfully,

RatedCoder31895

you can't get games on the other account . it's as simple as that. If you want to get games on you're account you're going to have to get game pass for that other account.

Can’t install certain games