can't install certain games on PC using XBox app

Hello,

Are there other profiles on your computer? I have seen users face issues with multiple accounts on their PC that seem strikingly similar. If it is not a direct issue with your Xbox account, it may have to do with permissions within the PC itself, not necessarily the account.

In this thread: I can't install any games that have "Administrator approval - Microsoft Community one user ended up changing their country/region and got it to work but later had issues with download speeds.

If it is your Xbox account, I would double check your privacy settings at xbox.com/privacy and ensure that the birthday on your account is not a child account.

There also may be a potential fix here: Is there any fixes for “administrator approval required for installation”? : XboxGamePass (reddit.com)

Thanks,

Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you.

Here are some steps you can try to resolve the issue with installing certain games on your PC using the Xbox app:

Check your system requirements: Make sure your PC meets the minimum system requirements for the games you're trying to install. You can find the minimum requirements on the Microsoft Store or the game's official website.

Check your storage: Make sure you have enough free storage space on your PC to install the games. Some games can be large and require a significant amount of storage.

Update Windows: Make sure you have the latest Windows updates installed. This can resolve any compatibility issues between the Xbox app and your PC.

Check for Xbox app updates: Make sure you have the latest version of the Xbox app installed on your PC. You can check for updates by going to the Microsoft Store and checking for updates for the Xbox app.

Check for regional restrictions: Some games may be restricted in certain regions, and you may not be able to install them if you are located in a restricted region. Make sure the game is available in your region by checking the Microsoft Store or the game's official website.

Restart your PC: Sometimes, restarting your PC can resolve temporary software issues that might be causing the problem.

Contact Xbox Support: If none of these steps resolve the issue, you can contact Xbox Support for further assistance. They can help you diagnose and resolve any technical issues with the Xbox app and your PC.

I had support chat with Xbone support team about external hdd issues such as moving certain content.

Certain content just would not install or move to the external hdd. My external hdd is Lacie Rugged Mini 2TB USB 3.0 (tested fine on both MACs and PCs) before formatting on Xbox One for Games and Apps.

Once a game or app does not install externally it would not move to the external hdd.

My 360 moves games or apps almost always successfully.

This externally hdd moving issues along with certain games and apps not installing on it is causing major headaches. I also already tested with another brand which as tested on both MACs and PCs fine but with Xbox One it is becoming an issue.

I believe it is a combination of digital rights management, account issue, along with Xbone system software.

But the question is if you can use the EA app or no, if you can't launch the EA app uninstall it as well as the game, then restart the Pc and install both again

I wrote that i installed game by xbox app with pc pass -_-

Second thing, game is not installed, only files left...files what I can't get into.