Can't install any games on gamepass (pc)

drake262 · Jun 14, 2021

Every time i try and install a game, i get error code 0x000000001. I've tried to do everything ive read online but to no success. I'm not sure where to go from here.

:)

KillerBBQ

Thanks for the advice @jesse, this did bring back the F drive but... now my original issue has returned 🤦

XBF Ihssane Z

Would you please access this link Troubleshoot game installations on a Windows 10 device | Xbox Support for further assistance.

Jesse E'

It's strange. Try this let's see

Go to the below and delete both keys and reboot.

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNe

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Try reinstalling the Gaming Services app on your Windows 10 device:

- Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).

- In the Administrator: Windows PowerShell screen, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

- In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

- Install the app on that page, and select Yes when you receive the User Account Control (UAC) prompt.

- Restart your device, and try to install the game again.

Go to the below and delete both keys and reboot.

KillerBBQ

Thanks for this @jesse, going through these steps has solved one issue but created another!

When I try to install I only see two of my three drives:

However there's a third drive for games which is not showing up here. The other drives are reserved for specific purposes so I can't put games there. To clarify, before going through the steps you gave, the F drive was in this list (but I couldn't install to any drive), it has only disappeared since your changes.

Even more strange, if I go to the Xbox app preferences I can see the drive just fine, in fact it's selected as the default:

But when I actually go to install a game I get the first screenshot with that drive missing.

Do you know what this new issue could be?

Can't install any games on gamepass (pc)