Can't install any game

Discus and support Can't install any game in XBoX Games and Apps to solve the problem; I've tried to install the Resident Evil 7 Teaser:Beginning Hour but it stops at "Installing 3,54GB" Later, i've tried to download other game just to... Discussion in 'XBoX Games and Apps' started by Manoel Apolinario de Souza Neto, Mar 13, 2017.

  1. Manoel Apolinario de Souza Neto
    Manoel Apolinario de Souza Neto Guest

    Can't install any game


    I've tried to install the Resident Evil 7 Teaser:Beginning Hour but it stops at "Installing 3,54GB"

    Later, i've tried to download other game just to test it and it's the same as you can see:

    Can't install any game [​IMG]

    I don't know what to do, tried wsreset.exe, but nothing happens..

    Can someone please help me fix it?

    :)
     
    Manoel Apolinario de Souza Neto, Mar 13, 2017
    #1
  2. Mister Beep
    Mister Beep Guest
    Can't install any apps

    Hey there,

    Are you still running into this issue? If so, could you post which region you're physically located in? If you're located in a region outside of our
    Xbox Live Regions list, download issues like this may occur.

    Keep us posted!
     
    Mister Beep, Mar 13, 2017
    #2
  3. locutus6
    locutus6 Guest
    Can't install any apps

    Hi All

    Having difficulty trying to install apps on my XO-S 500gb... I have been trying to download apps such as Netflix, Amazon, etc, but the XB just gets stuck at the downloading stage. No progress even after 10 minutes. However, with that said, I think after
    10 minutes it said it was downloading an app less than 1 KB/s (yes KB)....

    I had one error code of 0x87e00005.

    I have done about 2-3 full resets (starting from 0) and still no luck. Cleared the saved game cache out, even though I didn't have anything in there.

    Any suggestions?
     
    locutus6, Mar 13, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Can't install any game

    Hey there NoctumRocks,

    Sorry to see the issues with downloading and installing games. Have you tried to use a wired connection instead of wireless to see if it helps out?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Mar 14, 2017
    #4
  5. Mister Mascot Win User

    Can't install any game

    Hey there NoctumRocks,

    Sorry to see the issues with downloading and installing games. Have you tried to use a wired connection instead of wireless to see if it helps out?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. Kathy A. Win User

    Can't install any games

    Hi MAESTRONLINE,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We're sorry to hear that you are unable to install the games because of the errors that you encounter on Xbox app. Let us check on this together so you will get back to gaming.

    We would like to isolate the issue and please answer the questions below:

    1. When did this issue happen? Was there a recent Windows update or new application installed on your device?
    2. May we ask if you are having issues installing games and non-games app on Microsoft Store?
    3. Do you have any antivirus, antimalware, VPN, PC Optimizers that is running in the background while you are installing the games?
    4. Are the games you are trying to install is available to this list (https://www.xbox.com/en-us/xbox-game-pass/games# )? Please check your if your license is active here - Microsoft account | Order history.
    Please, do not forget to check here for known issues that might be related to your concern.

    Xbox Status

    Known Issues for Game Launches



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  7. Kathy A. Win User

    Can't install any games

    Hi MAESTRONLINE,

    Hope you are doing fine.

    We would like to follow up your concern.

    Kindly let us know if you still have issue by posting a reply.



    Kind regards,

  8. HeitaGrimm Win User

    Can't Download/Install any games

    Can't run those commands.


    [​IMG]
  9. MateusFontana Win User

    Can't install any EA games

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. I'm sorry you're having this problem.

    I ask that before anything else make sure your windows is fully updated, the latest version is 21H1, to check this follow the instructions below: Go to settings>system>about. If your system is not up to date, use windows update to download the latest version.

    *If your computer is already fully updated, please try the recommendations below.

    Solution 1:

    To resolve error code 10005, try clearing the EA APP application cache, there are two ways to do this, the instructions you check in the link below.

    https://help.ea.com/en-us/help/faq/clear-cache-...

    Solution 2:

    Try using the Ea Play recovery application which can be found inside the original 'EA APP' application folder

    *Usually the 0xa3ea00ca error happens because you are trying to install the game through the Xbox app and not the EA APP.

    *I hope this can help you.
Thema:

Can't install any game

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