Can't hear my friends

Discus and support Can't hear my friends in XBoX on Consoles to solve the problem; I can't hear my friend in parties. I have tried unmuting him from his game card but nothing works, I cant unmute my friend please help!!!!... Discussion in 'XBoX on Consoles' started by NotAnVendicator, Apr 7, 2018.

  1. NotAnVendicator
    NotAnVendicator Guest

    Can't hear my friends


    I can't hear my friend in parties. I have tried unmuting him from his game card but nothing works, I cant unmute my friend please help!!!!

    :)
     
    NotAnVendicator, Apr 7, 2018
    #1
  2. TrumpTrainTris
    TrumpTrainTris Guest
    Can't hear my friend talk

    My friend can't hear me and I can't hear him. Neither of us are blocked. Everyone else can hear us. NAT is open for both of us. Party chat and game chat do not work. Text chat still works.

    How do I fix this?
     
    TrumpTrainTris, Apr 7, 2018
    #2
  3. Mister Kernel
    Mister Kernel Guest
    Can't hear my friend talk

    Hey there TrumpTrainTris! Thanks for reachin out to us.

    Sounds like this is related to a current service alert specifically for parties. Recommend keeping an eye on the service status
    page for any updates.

    Greatly appreciate your patience!
     
    Mister Kernel, Apr 7, 2018
    #3
  4. Mister Kellogg
    Mister Kellogg Guest

    Can't hear my friends

    Hi there NotAnVendicator,

    This was related to a service alert a few days ago. If you are still seeing this happen let's try a cold boot of the console by unplugging it for a full 5 minutes. If that does not help then the next step will be to try a

    quick factory reset     of the console. Please be sure to keep your games and apps installed when asked to do so during this process. If you are still unable to unmute your friend after these steps please let us know.

    Have a great night!
     
    Mister Kellogg, Apr 11, 2018
    #4
  5. Mister Kellogg Win User

    Can't hear my friends

    Hi there NotAnVendicator,

    This was related to a service alert a few days ago. If you are still seeing this happen let's try a cold boot of the console by unplugging it for a full 5 minutes. If that does not help then the next step will be to try a

    quick factory reset     of the console. Please be sure to keep your games and apps installed when asked to do so during this process. If you are still unable to unmute your friend after these steps please let us know.

    Have a great night!
  6. Internet Expert Win User

    Can't hear friends

  7. Mister Kernel Win User

    Can't hear my friend talk

    Hey there TrumpTrainTris! Thanks for reachin out to us.

    Sounds like this is related to a current service alert specifically for parties. Recommend keeping an eye on the service status
    page for any updates.

    Greatly appreciate your patience!
  8. SwagDuck2004 Win User

    Friend being offline though he is actually on

    My other friend can hear and talk to both of us just fine in the party but i can't hear my friend and he can't hear me
  9. wi7bit Win User

    I can hear my friends but they can't hear me.

    Hi SlinkDinkJay

    What model headset is it? I had the Turtle Beach Stealth 700 (gen1) and they decided to stop picking up my mic. Even tried using Bluetooth on my phone and record a memo but got the same result, so I knew it wasn't the console.

    Manufacture asked me to reset it using the Audio app on the PC, which I did. It worked for a while but stopped again.

    Luckily, I had a three-year warranty, so I returned them and got the Stealth 600 (gen 2).

    Hope that helps.
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Can't hear my friends

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